------------------------------------------------------------------- Do GOACAN a favour, circulate this email to your family members, relatives, neighbours and friends. Help other CONSUMERS to be better informed. ------------------------------------------------------------------- ------------------------------------------------------------------------ GOACAN writes to DCSCA for action on overcharging on MRP of masks, including N95 and hand sanitizers -------------------------------------------------------------------------
GOACAN has written to the Director of Civil Supplies & Consumer Affairs (DCSCA) Siddhivinayak S. Naik, regards receipt of a large number of complaints from consumers particularly on 15th March World Consumer Rights Day about the overcharging on MRP of masks, including N95 and hand sanitizers and sought action under the Consumer Protection Act & the Essential Commodities Act. It maybe noted that the Govt. of India issued a notification dated 13th March 2020 declaring these products as 'essential commodities' so that action can be taken under the Essential Commodities Act against those involved in overcharging as well as hoarding of these products. GOACAN has requested the DCSCA to issue an Advisory for Consumers giving details of the essential commodities notification as well as providing information as to where consumers can file complaints on the same in co-ordination with the Directorate of Food & Drugs Administration, Department of Legal Metrology and the Department of Information & Publicity. Keeping in mind the Consumer Protection Act, GOACAN has also requested the DCSCA to issue the necessary directions to the Civil Supplies Inspectors & Sub-Inspectors in charge of the Consumer Affairs Cell at the Taluka level to maintain a Complaint Book and to pro actively record complaints received from consumers about the overcharging on these products. Copies of the letter have been sent to the Chief Secretary, Secretary Civil Supplies, respective Collectors as Chairman District Consumer Protection Councils and the Director, Department of Information & Publicity for necessary follow up action. ---------------------------------------------------------------------------------- GOACAN Complaints Cell Post Box 187 Margao, Goa 403 601 ------------------------------------------------------------------------------------- GOACAN Complaints Cell Post Box 78 Mapusa, Goa 403 507 ------------------------------------------------------------------------------------- mail to: goacancomplaintsc...@gmail.com ---------------------------------------------------------------------------------------