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Significant Alert from Booking.com 

Unique Hotel Leadership!

In the early hours of today, at January 26, 2024, 12:09:01 AM, a customer at 
your premises submitted a highly critical review, outlining their 
dissatisfaction with the service

Regrettably, there is no response to the visitor's feedback. The concerns 
raised by the guest remain unattended and unresolved. We sincerely plead with 
you to address the guest's grievances and implement necessary measures to 
rectify any issues encountered during their stay at the hotel.

Our ongoing efforts are dedicated to resolving conflicts in a friendly manner, 
and we trust that you will be open to embracing our method.

Kindly be aware that delaying the resolution of this matter may lead to the 
exclusion of your hotel from our service. Additionally, your establishment will 
no longer be featured or recommended, and bookings will be suspended until a 
comprehensive resolution is reached.

Respond to the customer's complaint 

Please do not respond to this e-mail. 

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