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GOACAN to observe month long Consumer Rights AwarenessCampaign.
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The Goa Civic and Consumer Action Network (GOACAN) will observe a
Consumer Rights
Awareness Month this March with the theme "Consumers Organise, Assert
Rights, Pursue Remedies". The month long campaign seeks to promote
the awareness of consumer rights, the complaint procedures and redressal
mechanisms available to consumers in Goa.

During the month GOACAN alongwith the village based consumer forums and
campus based consumer clubs & cells will highlight the need for "Consumer
Literacy" so that consumers make an effort to Read their rights and Write
their complaints.

GOACAN will join consumer organisations world wide to focus on Food &
Medicine Safety and its importance to the health of the consumers on World
Consumer Rights Day 15th March. It will lay special emphasis to support
Consumer Internationals(CI) campaign to stop the marketing of unhealthy food
to children and the generation of Junk Food. GOACAN will also intensify the
national level crusade in Goa against the spread of counterfeit, fake,
spurious & adulterated goods.

In order to draw public and media attention to consumer issues during
the month visits to super markets, grocery stores, pharmacies and shops
selling electrical goods to check products and take samples, to check the
bus transport service and the implementation of weights & measures
rules will be organised.

Consumer Forum activists will also organise "phone in's" with the Commercial
Tax, Legal Metrology, Food & Drug Administration, Civil Supplies, Transport
and other consumer related Departments. Doubtful Gift schemes & Investment
offers, violations of Packaged Commodities Rules and the ISI mark will be
highlighted during this month.

During the month consumer activists will publicize the official telephone
and fax numbers of the various departments at the local & State level,
highlight the redressal avenues available such as the Consumer Conciliation
Committee, District Consumer Redressal Forums and Public Grievance Redressal
officers at the Taluka and District level. Complaint formats and procedures
for redressal of LPG, Kerosene, Electricity, Telephones, Postal and PWD
water supply will also be publicized.

Consumers are requested to send copies of their consumer complaints by post
to GOACAN Complaints Cell, Post Box 187, Margao Goa 403 601 or by email to
goa...@bsnl.in during the month.
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GOA CIVIC AND CONSUMER ACTION NETWORK
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promoting civic and consumer rights in Goa
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GOACAN Post Box  187 Margao,  Goa 403 601
GOACAN Post Box  78   Mapusa, Goa 403 507
mailto: goa...@bsnl.in
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