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Do GOACAN a favour, circulate this email to your
family members, relatives, neighbours and friends.
Help CONSUMERS in Goa to be better informed.
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GOACAN to observe a Consumer Rights Awareness Fortnight
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   GOACAN will observe a Consumer Rights Awareness Fortnight with
the theme An Enlightened Consumer is an Empowered Consumer
from 7th to 20th December to observe National Consumer Rights Day

The Awareness activity is being undertaken keeping in mind that the
months of December-January being peak tourism season, has an
impact on the quality of services, availability of products and
functioning of the supervisory, vigilance and redressal mechanisms
for consumers in Goa.

In order to draw public and media attention to consumer issues during
the fortnight, various events such as lectures, poster display, surprise
visits to pharmacies, super markets & grocery stores to check
products and take samples, checking the bus transport service and
the implementation of weights & measures rules etc. will be held.

Awareness will also be created in Schools, HSS and Colleges
through the Consumer Welfare Clubs for the benefit of the students
and teachers.

Consumer Forum volunteers will organise a 'phone in' with the
Commercial Tax, Legal Metrology, Food & Drug Administration,
Tourism, Civil Supplies, Transport and other consumer related
Departments.

Doubtful Gift schemes & Investment offers, fake and unlicensed
products, spurious & fake drugs, cosmetics and medical devices,
violations of  Packaged Commodities Rules and the ISI mark will be
highlighted during this fortnight.

 During the fortnight consumer forum volunteers will publicize the
official email, telephone & fax numbers of the various departments at
the local & State level, highlight the redressal avenues available such
as the Consumer Conciliation Committee, District Consumer Redressal
Forums and Public Grievance Redressal officers at the Taluka and
District level. Formats and procedures for redressal of LPG, Electricity,
Telephones, Bus transport and PWD water supply complaints will also
be publicised.

Consumers are requested to send copies of their suggestions/consumer
complaints by post to GOACAN Post Box 187, Margao Goa 403 601
or by email to goa...@gmail.com during this fortnight.
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GOA CIVIC AND CONSUMER ACTION NETWORK
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promoting civic and consumer rights in Goa
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GOACAN Post Box 187 Margao, Goa 403 601
GOACAN Post Box 78 Mapusa, Goa 403 507
mail: goa...@bsnl.in  Visit: http://goacan.blogspot.com
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