The worst airlines in the world where baggage restriction is concerned in my opinion is Ryan Air. Recently we travelled to 10 different destinations in Spain and Portugal and eventually landed at Porto.We had of course collected a lot of stuff from these beautiful places. From Porto we were scheduled to fly to Madrid by Ryan Air. Unfortunately, there was no train from Porto to Madrid. We were prepared to pay for the excess baggage but were not prepared for their nasty behaviour. They are so sticky about baggage being exactly 15 kg. per person, that we ended up paying 20 Euros per kg. totalling 340 Euros (Euro 1 = Rs.85). Just when we thought we had settled the issue, the woman at the gate saw my cabin luggage and insisted on putting it in a frame which is supposed to be the permissible size of cabin luggage. I was terrible upset at this juncture and the woman would not let me board till I had paid another 60 Euros. She was so very rude. They even asked me how I could not speak perfect Portuguese with a surname like Pereira. No wonder there is a website called "IhateRyanAir". Never in my lifetime will I take this airline. Bernice Pereira
