Thank you! I will try it.

I how found something wrong  I had ascending index and I changed it to
descending index.
I need both but I had only one in datastore-indexes.xml
But "Datastore Indexes" is showing both as "Serving"
May be I should delete index and create it again.
How do I do it?

Thanks, Max


On Jan 19, 3:35 pm, John Patterson <jdpatter...@gmail.com> wrote:
> Is it possible that some of your entities in Table1 were stored when  
> cid was declared unindexed?  If so you will need to re-store them so  
> they get indexed in the implicit cid index and also in the custom  
> index on cid-ctime.
>
> Whether or not this was the cause of some entities not being included  
> in the custom index, you should try to re-store those entities that  
> are missing from your query.
>
> On 19 Jan 2010, at 20:01, Max wrote:
>
> > How do we to contact support?
> > If we pay money then there must be at least email address where I can
> > send email?
>
> > Basic query does not return every second line that it should return.
>
> > May be something wrong with index.
>
> > Please, help
>
> > On Jan 17, 3:59 pm, Max <max.seven....@gmail.com> wrote:
> >> I can't find way to report serious problem.
> >> We have uploaded real customer data and there is bug in datastore
> >> results.
>
> >> But I can't find way to send screenshots and queries that will not be
> >> seem by everyone.
> >> I can't show customer emails or IDs.
>
> >> In short problem is that when I do following query (I have changed  
> >> IDs
> >> and table names)
>
> >> SELECT * FROM Table1 WHERE ctime >= DATETIME('2009-12-01 00:00:00')
> >> ORDER BY ctime
>
> >> key - is key
> >> cid - is indexed long
> >> ctime - is indexed date
>
> >> first 2 lines are
> >> cid:1234        cid:2009-12-01 00:00:37
> >> cid:2345        ctime:2009-12-01 00:01:11
>
> >> when I filter it to show cis=2345 only
>
> >> SELECT * FROM Table1 WHERE cid= 2345 and ctime >=  
> >> DATETIME('2009-12-01
> >> 00:00:00') ORDER BY ctime
>
> >> first 2 lines are
> >> cid:2345        ctime:2009-12-01 00:03:26
> >> cid:2345        ctime:2009-12-01 00:15:09
>
> >> ----
>
> >> I expected to see "cid:2345        ctime:2009-12-01 00:01:11 " as  
> >> first line
> >> in second query.
> >> But it is missing.
>
> >> We have uploaded 5,426,307 entities (9 GBytes) data to datastore and
> >> our report for December 2009  till now showed that
> >> countMissing = 28253
> >> countExists = 17555
>
> >> ----
>
> >> How can I contact you privately? This data is stored on paid account.
>
> >> Thanks, Max
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