Hello,

Just wanted to let you know that we are aware of the problem and are
working as fast as we can to address this issue that cropped up
overnight.

We think were close to getting it resolved, so we'll be sending
periodic updates to let folks know where things stand.

Thanks,
-Chris


On Sep 28, 8:52 am, andy stevko <andy.ste...@gmail.com> wrote:
> Ditto on the high error rate on my app too.
>
> app_id=ninuku-archivist
>
> Whats going on here??
>
>
>
>
>
>
>
> On Tue, Sep 28, 2010 at 8:08 AM, mscwd01 <mscw...@gmail.com> wrote:
> > I've been getting the second issue you mentioned for the last few
> > days. Sometimes the error rate is above 50%. Don't expect to get any
> > help from Google employees though, I've tried and got nowhere. It
> > makes you wonder if they care any more.
>
> > On Sep 28, 10:37 am, Lior Harsat <lior.har...@gmail.com> wrote:
> > > Hi ,
>
> > > Our production server (application id = farmigo-csa) is experiencing
> > > an alarming error rate (close to 100%) for any request processed by
> > > App Engine.
> > > The log shows a couple of repeating messages:
> > > 1. "A serious problem was encountered with the process that handled
> > > this request, causing it to exit. This is likely to cause a new
> > > process to be used for the next request to your application. If you
> > > see this message frequently, you should contact the App Engine team."
> > > 2. "Request was aborted after waiting too long to attempt to service
> > > your request. This may happen sporadically when the App Engine serving
> > > cluster is under unexpectedly high or uneven load. If you see this
> > > message frequently, please contact the App Engine team."
>
> > > Our server is not under high load.
> > > Our customers are already reporting this issue.
> > > Please help as soon as possible.
>
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