So this is what we did:
24 hours back we changed the code to:
class GetUserAudio(webapp.RequestHandler):
def get(self):
self.response.out.write("0")
return
We just return after writing 0.
/getAvatar
1.3 40.63K 600 (0) 9%
CPU Time $0.10/ CPU hour
46%
46% 122.93 of 268.50 CPU hours $11.65
So we are paying around $1 per day for a call which just returns and
does almost nothing.
It takes 600 cpu_ms for this call ?
2011-08-11 22:28:30.125 /getUserAudio?userid=11445171&hasaudio=1
200 315ms 676cpu_ms 0kb ndA/5.4 CFNetwork/485.13.9 Darwin/11.0.0
166.205.10.107 - - [11/Aug/2011:22:28:30 -0700] "GET /getUserAudio?
userid=11445171&hasaudio=1 HTTP/1.1" 200 125 - "ndA/5.4 CFNetwork/
485.13.9 Darwin/11.0.0" "may.latest.nuvusanswers.appspot.com" ms=315
cpu_ms=677 api_cpu_ms=0 cpm_usd=0.018842
instance=00c61b117c3aa282423e18cdf09af851cead373f
If we are charged at 600 cpu_ms for a return 0 function, there is
definitely something wrong here. This has started happening around a
month back. Every day we are paying $20 for these issues. Worst part
is we still did not get an answer about if this is legitimate or a bug
in billing.
Please confirm why.
On Aug 11, 4:16 pm, Johan Euphrosine <pro...@google.com> wrote:
> Hi,
>
> There is no phone support for AppEngine ATM, as I mentioned before we
> will offer SLA and Paid support as part of the new pricing model later
> this year.
>
> Please followup on the Production ticket you
> opened:http://code.google.com/p/googleappengine/issues/detail?id=5415
>
> If you could provide a test url for the CPU spikes you reproduce
> there, that would help use to put a better diagnostic on the issue.
>
> Thanks in advance.
>
>
>
>
>
>
>
> On Thu, Aug 11, 2011 at 8:27 PM,observer247<prem...@gmail.com> wrote:
> > Is there a phone number I can call.
>
> > We have discovered something weird here. I think these billing
> > details are flawed ! Seriously did not expect this from Google. I am
> > waiting for a genuine response for almost a month and you continue
> > billing us.
>
> > And now this experiment from us tells me that there must be something
> > weird that happened in your system that your CPU calculations are
> > messed up and keeps billing us even for :
>
> > "return 0" statements.
>
> > 600 Avg CPU for just a single "return 0".
>
> > I value my money but I am stuck with app engine till we can port our
> > code somewhere else.
>
> > On Aug 9, 12:43 am, Johan Euphrosine <pro...@google.com> wrote:
> >> Hi,
>
> >> FYI, stats I computed for the weekly community update shows that since
> >> 3 weeks, all productions issues have been escalated in less than 48
> >> hours, so hopefully this is getting better.
>
> >> Also as part of the new pricing model going out later this year, we
> >> will provide SLA and Paid support, see the following page for more
> >> details:http://www.google.com/enterprise/cloud/appengine/pricing.html
>
> >> Regards,
>
> >> On Mon, Aug 8, 2011 at 10:07 PM, David <wordsmithg...@gmail.com> wrote:
> >> > I've been down that road trying to get Google to fix their issues for
> >> > a good year. Almost all of my production issues filed have gone
> >> > unanswered. The ones that did were about a month later. I've come to
> >> > realize app engine is only good to get something up quickly or if you
> >> > don't care about service availability or support and you don't mind
> >> > not having any control when something behind the server API goes
> >> > wrong. Not to mention every time they push out new versions, things
> >> > break for up to a week before they start to look stable again. I've
> >> > already started porting my app to work on an environment I have more
> >> > control over when things go wrong. I'd suggest the same for anyone
> >> > that has constant issues like I have.
>
> >> > Good luck.
>
> >> > David
>
> >> > On Aug 8, 11:53 am,observer247<prem...@gmail.com> wrote:
> >> >> I would like to know clearly if the over-usage charges are:
>
> >> >> expected for the kind of usage I have and the code we have ? or
> >> >> a bug caused by some bug or issue with app engine.
>
> >> >> Based on that, we will make a decision. Because a simple memcache read
> >> >> and return was using high cpu numbers. We need that answer to decide
> >> >> whether to:
>
> >> >> optimize the code ? or
> >> >> wait for Google to fix issues on their side ? or
> >> >> not wait for an infinite time before we can get an answer while paying
> >> >> $600 a month and move to another host ?
>
> >> >> As days are flying (15 days gone by already), I am almost decided that
> >> >> it was a bad idea to assume that it was ok to host my application on a
> >> >> proprietary network hosted by a reliable company. Now I guess we
> >> >> should spend the next 15 days trying to rewrite the code in php/mysql
> >> >> and move to a more portable host.
>
> >> >> We are still waiting for the answer.
>
> >> >> On Aug 3, 1:27 am, Johan Euphrosine <pro...@google.com> wrote:
>
> >> >> > Sorry for the late followup, I just updated your issue.
>
> >> >> > FYI, we believe that the problems experienced by most of the Apps on
> >> >> > this thread were due to a temporary datastore latency, as you can see
> >> >> > there:http://code.google.com/status/appengine/detail/datastore/2011/07/27#a...
>
> >> >> > This cascaded into a higher HTTP latencies for some Python
> >> >> > applications running on Master/Slave Datastore Replication
> >> >> > system:http://code.google.com/status/appengine/detail/serving/2011/07/27#ae-...
>
> >> >> > We offered the affected app to assist them to migrate to HRD, where
> >> >> > apps are not subject to those transient latency issues.
>
> >> >> > For the record Issue #5415 might be a different beast, as appstats
> >> >> > doesn't report any datastore operation but still high latency.
>
> >> >> > I already escalated it to the engineering team and will followup on
> >> >> > the bug report once I have any updates.
>
> >> >> > Hope that helps.
>
> >> >> > On Wed, Aug 3, 2011 at 4:18 AM,observer247<prem...@gmail.com> wrote:
> >> >> > > Issue number is 5415
>
> >> >> > > It has been more than a week and I am yet to get a useful response
> >> >> > > on
> >> >> > > the ticket.
>
> >> >> > > On Jul 21, 4:20 am, Johan Euphrosine <pro...@google.com> wrote:
>
> >> >> > >> Feel free to open a Production Issue for problem like this
> >> >> > >> affecting
> >> >> > >> directly your application
> >> >> > >> operation:http://code.google.com/p/googleappengine/issues/entry?template=Produc...
>
> >> >> > >> If you do so, please reply to this thread with the issue number,
> >> >> > >> so we
> >> >> > >> can followup.
>
> >> >> > >> Hope that helps.
>
> >> >> > >> On Thu, Jul 21, 2011 at 10:24 AM,observer247<prem...@gmail.com>
> >> >> > >> wrote:
> >> >> > >> > Is this is because of the new pricing, I would rather move out of
> >> >> > >> > Google app engine.
>
> >> >> > >> > We have over 10 apps serving our iPhone apps. It will take us a
> >> >> > >> > lot of
> >> >> > >> > effort to port this code to php/mysql but I guess if the pricing
> >> >> > >> > changes like this, we cannot afford to pay such high prices.
>
> >> >> > >> > I am not sure if there is a phone number or support chat. When I
> >> >> > >> > am
> >> >> > >> > paying $1000 per month for a service, I would expect to talk to
> >> >> > >> > a real
> >> >> > >> > person and share with him the issues I am facing.
>
> >> >> > >> > On Jul 20, 1:14 am,observer247<prem...@gmail.com> wrote:
> >> >> > >> >> Almost the same usage is now triggering 10times the daily cost
> >> >> > >> >> ! Not
> >> >> > >> >> sure what changed as far as billing.
>
> >> >> > >> >> Checking appstats and instances.
>
> >> >> > >> >> On Jul 19, 2:55 pm, Barry Hunter <barrybhun...@gmail.com> wrote:
>
> >> >> > >> >> > Have you tried
> >> >> > >> >> > AppStats?http://code.google.com/appengine/docs/python/tools/appstats.html
>
> >> >> > >> >> > On Tue, Jul 19, 2011 at 8:31
> >> >> > >> >> > PM,observer247<prem...@gmail.com> wrote:
> >> >> > >> >> > > My python app engine app is somewhat popular, mainly used
> >> >> > >> >> > > as via api
> >> >> > >> >> > > from my iphone app.
>
> >> >> > >> >> > > Recently I am seeing high over usage charges.
>
> >> >> > >> >> > > The most used call already use 15 CPU hours , with stats:
> >> >> > >> >> > > 3.7 calls/sec 26.15K requests in 12hrs 603
> >> >> > >> >> > > (0) [cpu]
>
> >> >> > >> >> > > HTTP/1.1" 200 1839 - "QandA/5.4 CFNetwork/485.12.7
> >> >> > >> >> > > Darwin/10.4.0"
> >> >> > >> >> > > "may.latest.nuvusanswers.appspot.com" ms=1490 cpu_ms=467
> >> >> > >> >> > > api_cpu_ms=0
> >> >> > >> >> > > cpm_usd=0.013200 pending_ms=1058 throttle_code=1
> >> >> > >> >> > > instance=00c61b117c8b0de1286e8d90c22f4d5b3897c8
>
> >> >> > >> >> > > This call just reads a memcache and returns the data. Thats
> >> >> > >> >> > > it. Will
> >> >> > >> >> > > really like to know are memcache reads so expensive ? Am I
> >> >> > >> >> > > using a lot
> >> >> > >> >> > > more memcache that I need ?
>
> >> >> > >> >> > > I have removed all other versions and have just one version
> >> >> > >> >> > > running.
> >> >> > >> >> > > The number of instances now is
>
> >> >> > >> >> > > 28 total 0.510 (Average QPS) 281.1 ms (Average
> >> >> > >> >> > > Latency) 59.5 MBytes
> >> >> > >> >> > > (Average Memory)
>
> >> >> > >> >> > > As this is the most expensive call, I am first going after
> >> >> > >> >> > > that. but I
> >> >> > >> >> > > am seeing most of my calls are now using a LOT of CPU. Will
> >> >> > >> >> > > be great
> >> >> > >> >> > > if anyone can point me to things I can debug to find out
> >> >> > >> >> > > the high
> >> >> > >> >> > > usage across the board.
>
> >> >> > >> >> > > Thank you for reading this !
>
> >> >> > >> >> > > --
> >> >> > >> >> > > You received this message because you are subscribed to the
> >> >> > >> >> > > Google Groups "Google App Engine" group.
> >> >> > >> >> > > To post to this group, send email to
> >> >> > >> >> > > google-appengine@googlegroups.com.
> >> >> > >> >> > > To unsubscribe from this group, send email to
> >> >> > >> >> > > google-appengine+unsubscr...@googlegroups.com.
> >> >> > >> >> > > For more options, visit this group
> >> >> > >> >> > > athttp://groups.google.com/group/google-appengine?hl=en.
>
> >> >> > >> > --
> >> >> > >> > You received this message because you are subscribed to the
> >> >> > >> > Google Groups "Google App Engine" group.
> >> >> > >> > To post to this group, send email to
> >> >> > >> > google-appengine@googlegroups.com.
> >> >> > >> > To unsubscribe from this group, send email to
> >> >> > >> > google-appengine+unsubscr...@googlegroups.com.
> >> >> > >> > For more options, visit this group
> >> >> > >> > athttp://groups.google.com/group/google-appengine?hl=en.
>
> >> >> > >> --
> >> >> > >> Johan Euphrosine (proppy)
> >> >> > >> Developer Programs Engineer
> >> >> > >> Google Developer Relations
>
> >> >> > > --
> >> >> > > You received this message because you are subscribed to the Google
> >> >> > > Groups "Google App Engine" group.
> >> >> > > To post to this group, send email to
> >> >> > > google-appengine@googlegroups.com.
> >> >> > > To unsubscribe from this group, send email to
> >> >> > > google-appengine+unsubscr...@googlegroups.com.
> >> >> > > For more options, visit this group
> >> >> > > athttp://groups.google.com/group/google-appengine?hl=en.
>
> >> >> > --
> >> >> > Johan Euphrosine (proppy)
> >> >> > Developer Programs Engineer
> >> >> > Google Developer Relations
>
> >> > --
> >> > You received this message because you are subscribed to the Google
> >> > Groups "Google App Engine" group.
> >> > To post to this group, send email to google-appengine@googlegroups.com.
> >> > To unsubscribe from this group, send email to
> >> > google-appengine+unsubscr...@googlegroups.com.
> >> > For more options, visit this group
> >> > athttp://groups.google.com/group/google-appengine?hl=en.
>
> >> --
> >> Johan Euphrosine (proppy)
> >> Developer
>
> ...
>
> read more »
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