Full agreement here. For us it's not the pricing increase that makes us feel so uneasy, a price hike was to be expected. It's the seeming lack of experience with enterprise products and how to communicate upfront that makes me afraid. I doubt that other Google products, e.g. Adwords, would make such drastic changes at such short notice.
At my previous employer, one of the five Company Values was "Don't f*ck the customer". It applied to every single employee, no matter if in engineering, sales or marketing, no matter if you're the VP or the intern, and it really kept everyone honest. People make mistakes (we sure did), you can't please everyone (we certainly didn't) but at least you have to try real hard. I'd like to see more of that from the product management team here. I'm on Java, but the Python 2.7 discussion looks like a big failure in management to me. This does not seem like the best way to treat your customers. When you said "second half of 2011", why didn't you pick mid October or mid November instead if you didn't have solutions to these problems yet. Could have saved you a lot of frustration from all I can see. Cheers, Per -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To post to this group, send email to google-appengine@googlegroups.com. To unsubscribe from this group, send email to google-appengine+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en.
