Are all the affected users/locations using one ISP. ? I would try and
isolate where the DNS is failing, its probably one DNS server that all
of these locations use, and its having trouble for whatever reason.
Asking your users to use google's dns may be your only option. (or
possibly you could send them a HOSTS file with the relevant
ip/hostnames)


On Fri, Sep 30, 2011 at 3:41 PM, Gwyn Howell <gwyn.how...@appogee.co.uk> wrote:
> hmm, some kind of network/dns caching going on in those remote locations?
> proxy servers?
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