Alex, I believe it's better wait till Monday before starting a new thread as otherwise it would not get much attention. By Monday we would get actual billing history data for the 9th of March so we would be able to raise a case with some data so we can prove a pattern.
In meantime I belive we can fill a spreadsheet - I've created a template: https://docs.google.com/spreadsheet/ccc?key=0AtxJ_-1aIO7idEhYT3pyLVZ4R3F0cGdTMFhyZkswVWc Also we can raise and issue in the issue tracker. Alex On Saturday, 10 March 2012 06:20:40 UTC-4, Alex Popescu wrote: > > I'm also interested to find out how to get a refund after the reports I've > submitted in the last 24h showing in this thread [1] that since the > maintenance window Google AppEngine itself has been the only one > responsible for consuming my quota. While historical stats have also been > wiped out since the last maintenance I still have the billing history which > can be used as historical data. > > Alexander, should we start a separate thread to get this info from Google? > > [1] > https://groups.google.com/forum/?fromgroups#!topic/google-appengine/hpCCA3-QR04 > > On Saturday, March 10, 2012 6:09:02 AM UTC+2, Alexander Trakhimenok wrote: >> >> Our Python 2.5 app "petaclasses" is still having crazy amount of >> instances - over 250 at the moment against normal 10-15. >> >> Our average costs to run the app is $25 per day - it's 4 hours till the >> end of the today and we already spend $154. What the .... ?? >> >> Is it policy of Google AppEngine team that we (customers) should pay for >> mistakes made by GAE? Any chance to get it fixed and get a refund? >> >> Thanks, >> Alex >> > -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To view this discussion on the web visit https://groups.google.com/d/msg/google-appengine/-/m8blzdjhG8kJ. To post to this group, send email to google-appengine@googlegroups.com. To unsubscribe from this group, send email to google-appengine+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en.
