We are having a similar issue.
Requests timing out or taking more than 10 seconds to return a 200kb
json document from the cache.
Our instance graph also looks the same for the past 24hrs, sharp
spikes in instances.

Anyone know how to get in touch with Google?

On May 21, 8:43 pm, Naresh Talluri <naresh.tall...@a-cti.com> wrote:
> Even i can see this behavior which i never seen before.
> my app-id : beta-sb.
>
> Thanks,
> Naresh T
>
> On Fri, May 18, 2012 at 10:49 PM, Nathan Skone <nsk...@headsprout.com>wrote:
>
>
>
>
>
>
>
> > Another note about this issue is that the admin graphs listed zero
> > instances during these times, even though I had the minimum idle slider set
> > to 4. This means that the Google App Engine incorrectly shut down instances
> > that I specified should be running.
>
> > Thanks,
> > Nathan Skone
>
> > On Thursday, May 17, 2012 2:51:59 PM UTC-7, Nathan Skone wrote:
>
> >> We have over 300 machines distributed across the US calling an API once a
> >> minute, which means we should always have a base level of traffic of at
> >> least 5 or 6 requests per second.  However, today we are seeing pits in our
> >> requests per second graph that show the traffic dropping to zero, then
> >> spiking directly afterward.  We have not deployed any new code recently, or
> >> otherwise touched our application in any way.
>
> >> This traffic pattern has doubled our costs compared to a normal day. A
> >> screenshot is attached.
>
> >> Thanks,
> >> Nathan Skone
>
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