Not sure if it's related but we've seen a significant spike in the number 
of front-end instance hours used by the system. More than one might 
attribute to traffic growth. It's jumped about 60-90% since the 25th. I.e. 
it went from 25-30 hours/day to 40-60 hours/day on average. Not gradually, 
either.

Is there any way to get someone to look at this to at least identify if the 
problem is with Google or us? That's not meant to sound snarky, I would 
honestly like to know.


On Wednesday, July 3, 2013 10:05:39 AM UTC+2, o...@haitov.com wrote:
>
> I encountered the same issue yesterday,
> Crazy response time of 30k-60kMS for basic requests.
> The even more troubling issue is that many of the requests are incoming 
> phone calls the comes from twillio, and when my app doesn't respond in 10s 
> the customers hear "an application error has occurred" because that's the 
> twillio timeout for a request.
> That makes me look very very bad in front of my customers !! Moreover they 
> aren't able to perform what they wish for which is a critical issue !!! i'm 
> thinking seriously of migrating from app engine if this kind of downtime 
> will continue.
> I am very disapointed from the GAE team, ok there is no free support, but 
> at least respond in the group or stack overflow about such critical issues 
> !!!! i definitely consider this as a downtime, denying that it's like 
> saying that a car with a flat tire is a functional car, ok you can drive 
> with it very very slow, but it's still doesn't make it a functional car 
> !!!!!
>
> GAE team, please respect your customers and respond with some feedback, 
> estimated time when this issue will be fixed, or otherwise i believe many 
> other customer will also start looking fo other options (and there are 
> plenty of them...)
>

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