Here's a conversation I have probably weekly. Custom domain setup needs to be fixed; it's embarrassing for our company and it's embarrassing for Google.
Every please star this: https://code.google.com/p/googleappengine/issues/detail?id=8528 Tiffany: hey did you change myhttps://appengine.google.comaccess? Jason: I deleted the va-apps-setup - is that what you're trying to get at? Tiffany: umm sure. that's where we went to add google apps for partners on custom domains...? Jason: that technique doesn't work anymore you have to do the pay-for-it-request-$50-rebate approach now. Tiffany: ok well yes, but I was still going through here before. so what do i do now? just go right to here to sign up? http://www.google.com/enterprise/apps/business/ ? Jason: Yes - full-on single user sign up Tiffany: hmm ok thanks Jason: hopefully something better coming soon, but I haven't heard anything concrete yet. Tiffany: ok 1 more question. I am going to set them up. They gave me i...@foobardomain.com to use. But the message from google is " That address is currently used by a personal Google Account. Use a different address for your organizational account " so do they ahve to set up google apps themselves then? Jason: hmmm. you probably need to set up an admin@[your-custom-domain].com or something Tiffany: but if they use gmail as their email provider, won't the issue occur for any email they create? the verification goes there so they need to get it. Jason: but aren't you creating the first brand new user? I'm not sure what email you're being asked for? Tiffany: well the first app user. it's asking for app engine user name [blank]@foobardomain.com. Jason: app engine? not sure why app engine. but you likely need to use a new name that is not already in use as a Google Account. so perhaps ad...@foobardomain.com ? Tiffany: oops i mean google apps account Jason: that account can have a secondary email address too Tiffany: yah i put myself as that. ok well i can ask. but i guess I don't really know enough about email creation? haha i just assumed if I ask them to create ad...@foobardomain.com that they would make it as a gmail account since it appears that's what they are using as their email provider? Jason: no - don't have them create that. you are creating that right now via Google Apps Tiffany: ok so i just make up something. I just tried admin and got the same thing Jason: try vndadmin maybe Tiffany: I'm sorry...i'm sure you're busy... Jason: I could see that "ad...@foobardomain.com" would already be setup as a Google Acct. Tiffany: but if I put vndadmin then they won't receive the email ffrom google apps re: their set-up and asking them to verify the domain i thought I had to put in an actual exisiting email Jason: There is a secondary email that you supply that will get sent that message. ... I think ... Tiffany: okI guess that's fine. however it worked before I was able to get it to send to the partner and to myself but i think i'm good now. I'l figure it out. Jason: I think the issue here is that the partner has created Google Accounts that are now colliding with the Google Apps accounts. -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To unsubscribe from this group and stop receiving emails from it, send an email to google-appengine+unsubscr...@googlegroups.com. To post to this group, send email to google-appengine@googlegroups.com. Visit this group at http://groups.google.com/group/google-appengine. For more options, visit https://groups.google.com/groups/opt_out.
