Hi Ryan and Dan in effect before writing here I had tried to contact with Billing team support, I wanted to keep trying these days but i do not receive any of any kind answer, I'm a little desperate because I have 6 days with this situation and they have not answered me, I had to open a second ticket as the first left me talking to myself and turned out that second ticket was worse, I have send around 17 messages imploring aid and practically was alone in the desert, and worse not even achievement know the reason for the suspension.
Two executives have assigned to me one for each ticket me and both the executive "Jorge" as the executive "Nadaine" simply left the conversation. I fear that only seriously cater to customers platinium or gold, as they require them to pay $ 400 monthly, and really seems unfair to have to pay this much just to be heard. It's sad but true, no one to turn to. El sábado, 13 de junio de 2015, 14:14:47 (UTC-4:30), Raul Obagi escribió: > > > Inexplicably without warning my google compute engine billing account was > disabled, and I made more intense search and investigation > > I followed the steps as described so support page > https://support.google.com/cloud/answer/3540854?hl=en (Disable or enable > billing) in which they explain the following: > Enable billing > > > 1. Sign in to the Google Developers Console. > 2. From the *Select a project* drop-down list, select a project name. > 3. In the upper right, select the *Settings* icon. > 4. From the menu, click *Project billing settings*. > 5. On the Billing page, click the *Enable billing* button. > > and the referred button "Enable button billing" to which they refer in > step 5 does not appear, I find no way to enable it again. > > to rule out problems, I opened another account billing using the same > credit card and my "instance" is activated but after a few minutes turns to > disable my account billing again > > *Maybe I can be helpful with the following information:* > > Yesterday make a payment, there is a probability that is generated > authentication problem with my main credit card? > > I completely solvent with my payments > > My situation is very urgent because my business depends on this server and > now all my services are fallen > > thank you very much for help. > -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To unsubscribe from this group and stop receiving emails from it, send an email to google-appengine+unsubscr...@googlegroups.com. To post to this group, send email to google-appengine@googlegroups.com. Visit this group at http://groups.google.com/group/google-appengine. To view this discussion on the web visit https://groups.google.com/d/msgid/google-appengine/c27dc425-bdbc-4f04-868c-3c0bc4236356%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
