Hi PK,

Sorry for the delay in answering. When I grabbed your appID, it was to make 
sure the issue could be monitored.

Over the weekend a lot of research was done on the backend. About an hour 
after I've gotten your appID, seems like the errors subsided a bit.

I also noticed that you indeed got support and filed a ticket, which is 
getting worked on as we speak, so I hope that your issue is under control 
now.

I got your appID as I was running out of the office, but since that touched 
the newest version, I made sure to send it up before logging out for the 
weekend to make sure it wouldn't "fall in the cracks" and only be actionned 
on Monday.

If there's anything else we can do, I will be happy to help further, just 
let us know!

Cheers

On Friday, July 24, 2015 at 9:48:38 PM UTC-4, PK wrote:
>
> I immediately replied to Patrice but I have not heard back. In the 
> meantime several 1.9.25 instances keep starting and they immediately die. 
> Fortunately, 1.9.24 instances are also starting and they serve correctly 
> some of the load so it is not as horrible as it could be but is bad. 
> Customers, see a nightmare of working and not working app and are 
> screaming...
>
> *This is Cloud's worst nightmare. One Friday without none of your fault 
> your app stops working and the vendor is not there to help you. I will keep 
> posting here every 15 minutes until I get help from Google.*
>
> By the way this is a paid app, I tried to upgrade my support contract but 
> I could not file a ticket.
>
> On Friday, July 24, 2015 at 3:29:54 PM UTC-7, PK wrote:
>>
>> My service has been unstable today. I think it is related to some new 
>> instances that start with 1.9.25 and fail with errors I have not seen 
>> before, the instances with 1.9.24 do not have the issue. I see some 
>> instances still start with 1.9.24 fortunately...
>>
>> Is Google aware of this?
>>
>>
>>
>> PK
>> p...@gae123.com
>>
>>
>>
>>  
>>

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