Hi again, I dug in to see what could be done to get this to go faster, considering your predicament.
Short of opening a support ticket (if you have silver, gold or platinum packages, which, from your message, I infer you do not have), your best bet would be to reach the billing team here <https://support.google.com/cloud/contact/cloud_billing_internal?rd=1>. Mention this thread if you want, but we will for sure need the following information in that form: - project id - confirmation and date of when you filled the petition >From there, the billing specialists will be able to handle this faster than I could. Apologies for the different hoops you need to jump into, but I cannot access billing information, so I cannot really move this forward. Cheers! On Friday, November 6, 2015 at 10:47:50 AM UTC-5, Venetsian Jakimov wrote: > > Hi Patrice, > I'm sorry but I desperately need to get my developers account reactivated > so that I can start my development project. I don't have the option to use > it with other Google account since I have all my stuff on this specific > account which is my personal one. > Please let me know what can be done because this is simply madness :-) > I'm using Google's services since it began and I was really happy until > now. I never had to contact support for anything but this seems to be a big > problem for large corp as Google. > Venetsian, > Maiahost Support > > On Thursday, November 5, 2015 at 12:13:41 PM UTC-5, Patrice (Cloud > Platform Support) wrote: >> >> Hi, >> >> There is unfortunately not much to be done besides waiting for the >> relevant team to reply to you. >> >> You could start new projects on a different account and link a credit >> card on those projects, but for the account you had a violation on, you >> need to wait for the official response, we can't fast forward this. >> >> Cheers! >> >> On Thursday, November 5, 2015 at 11:11:12 AM UTC-5, Venetsian Jakimov >> wrote: >>> >>> Hey, >>> Yesterday I tried to setup a test app but seems I used my paypal debit >>> card which caused a violation (I didn't know it worked with regular credit >>> cards only). I filed petition but got no response. >>> Today I tried to setup new project but it gives me "forbidden" error. >>> How can this be fixed? I need to get started since I have project in my >>> hands that I want to host on the Google cloud. >>> Please let me know. >>> Venetsian. >>> >> -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To unsubscribe from this group and stop receiving emails from it, send an email to google-appengine+unsubscr...@googlegroups.com. To post to this group, send email to google-appengine@googlegroups.com. Visit this group at http://groups.google.com/group/google-appengine. To view this discussion on the web visit https://groups.google.com/d/msgid/google-appengine/3597b2ac-f30c-4430-85b2-d13723054886%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
