As this deals with refunds, the ideal channel for this specific request would be Billing Support <https://cloud.google.com/support/#billing-support>. Please fill out the linked form or create a support ticket detailing this issue. Be sure to provide a link to this thread in your submission. With this information, the billing team should be equipped to validate your request with the internal issue discussed in this thread.
Thanks for your patience and understanding. On Tuesday, August 9, 2016 at 8:26:45 AM UTC-4, Trayan Simeonov wrote: > > Hello, > > we have a single app, which is deplyoed on different appengine projects. > One of them for dev purpose only, with very low traffic. On saturday we got > billing alert for this dev project and found out that frontend instance > hours are pumping up. For some reason we got 5 instances running > constantly. If we shutdown some, it is restarted immediately. There were no > taks in queue and no traffic to the application. We didin't have any > configuration for automatic-scaling, so we use the default one. This > behaviour was not noticed on our other projects. > > Somebody any suggestions? > -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To unsubscribe from this group and stop receiving emails from it, send an email to google-appengine+unsubscr...@googlegroups.com. To post to this group, send email to google-appengine@googlegroups.com. Visit this group at https://groups.google.com/group/google-appengine. To view this discussion on the web visit https://groups.google.com/d/msgid/google-appengine/c2a33a29-a8f8-4401-8c9a-8e4090deac60%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
