Hi Nick!

It's still occurring as of one minute ago ... using release 1.9.50

Julian

On Friday, March 24, 2017 at 11:41:47 AM UTC-7, Nick (Cloud Platform 
Support) wrote:
>
> Hey Julian,
>
> What version of the SDK are you using? And is this still occurring?
>
> Cheers,
>
> Nick
> Cloud Platform Community Support
>
> On Friday, March 24, 2017 at 1:14:26 PM UTC-4, Julian Bunn wrote:
>>
>> We have a process that uses the request_logs feature to download logs 
>> from our GAE app for archival. This has stopped working unexpectedly in the 
>> last couple of days, apparently due to an oauth2 authentication issue. I'm 
>> not sure if this is a problem at our end, or on the GAE side, and I'm 
>> struggling to debug it.
>>
>> My understanding is that when the oauth2 token has expired, it is 
>> refreshed automatically, but that process appears to fail.
>>
>> Here is what the logs downloader process log shows:
>>
>> python2.7 request_logs.py
>> 2017-03-24 08:55:05,739 INFO     root        : Recovered sentinel with 
>> timestamp: 2017-03-22 09:39:59-07:00
>> 08:55 AM Host: appengine.google.com
>> 08:55 AM Downloading request logs for app my-gae-service version 4.
>> 2017-03-24 08:55:05,757 INFO     root        : Request with offset None.
>> 2017-03-24 08:55:05,757 INFO     oauth2client.client: access_token is 
>> expired. Now: 2017-03-24 15:55:05.757671, token_expiry: 2017-03-23 23:54:13
>> 2017-03-24 08:55:05,757 DEBUG    google.appengine.tools.appengine_rpc: 
>> _Authenticate skipped auth; needs_auth=False
>> 2017-03-24 08:55:05,757 DEBUG    google.appengine.tools.appengine_rpc: 
>> Sending request to 
>> https://appengine.google.com/api/request_logs?app_id=my-gae-service&include_all=True&include_vhost=False&limit=1000&no_header=1&severity=1&version=4
>>  
>> headers={'X-appcfg-api-version': '1'} body=
>> 2017-03-24 08:55:05,890 DEBUG    google.appengine.tools.appengine_rpc: 
>> Got http error 401.
>> 2017-03-24 08:55:05,890 DEBUG    google.appengine.tools.appengine_rpc: 
>> Attempting to auth. This is try 1 of 3.
>> 2017-03-24 08:55:05,890 INFO     oauth2client.client: access_token is 
>> expired. Now: 2017-03-24 15:55:05.890322, token_expiry: 2017-03-23 23:54:13
>> 2017-03-24 08:55:05,890 DEBUG    google.appengine.tools.appengine_rpc: 
>> _Authenticate configuring auth; needs_auth=True
>> 2017-03-24 08:55:05,890 DEBUG    google.appengine.tools.appengine_rpc: 
>> Sending request to 
>> https://appengine.google.com/api/request_logs?app_id=my-gae-service&include_all=True&include_vhost=False&limit=1000&no_header=1&severity=1&version=4
>>  
>> headers={'X-appcfg-api-version': '1'} body=
>> 2017-03-24 08:55:05,974 INFO     oauth2client.client: Refreshing due to a 
>> 401 (attempt 1/2)
>> 2017-03-24 08:55:05,975 INFO     oauth2client.client: Refreshing 
>> access_token
>> 2017-03-24 08:55:08,761 DEBUG    google.appengine.tools.appengine_rpc: 
>> Got http error 500.
>> 2017-03-24 08:55:08,761 DEBUG    google.appengine.tools.appengine_rpc: 
>> Retrying. This is attempt 1 of 3.
>> 2017-03-24 08:55:08,761 DEBUG    google.appengine.tools.appengine_rpc: 
>> _Authenticate configuring auth; needs_auth=True
>> 2017-03-24 08:55:08,761 DEBUG    google.appengine.tools.appengine_rpc: 
>> Sending request to 
>> https://appengine.google.com/api/request_logs?app_id=my-gae-service&include_all=True&include_vhost=False&limit=1000&no_header=1&severity=1&version=4
>>  
>> headers={'X-appcfg-api-version': '1'} body=
>> 2017-03-24 08:55:09,644 DEBUG    google.appengine.tools.appengine_rpc: 
>> Got http error 500.
>> 2017-03-24 08:55:09,644 DEBUG    google.appengine.tools.appengine_rpc: 
>> Retrying. This is attempt 2 of 3.
>> 2017-03-24 08:55:09,644 DEBUG    google.appengine.tools.appengine_rpc: 
>> _Authenticate configuring auth; needs_auth=True
>> 2017-03-24 08:55:09,644 DEBUG    google.appengine.tools.appengine_rpc: 
>> Sending request to 
>> https://appengine.google.com/api/request_logs?app_id=my-gae-service&include_all=True&include_vhost=False&limit=1000&no_header=1&severity=1&version=4
>>  
>> headers={'X-appcfg-api-version': '1'} body=
>> 2017-03-24 08:55:10,598 DEBUG    google.appengine.tools.appengine_rpc: 
>> Got http error 500.
>> 2017-03-24 08:55:10,598 DEBUG    google.appengine.tools.appengine_rpc: 
>> Retrying. This is attempt 3 of 3.
>> 2017-03-24 08:55:10,598 INFO     root        : Too many retries for url 
>> https://appengine.google.com/api/request_logs?app_id=my-gae-service&include_all=True&include_vhost=False&limit=1000&no_header=1&severity=1&version=4
>> Error 500: --- begin server output ---
>>  
>>  
>> Server Error (500)
>>  
>> A server error has occurred.
>> --- end server output ---
>> 2017-03-24 08:55:10,599 INFO     root        : Downloaded 0 logs
>>
>> Does anyone have any idea what may be wrong here? 
>>
>> Thanks!
>>
>>
>>

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