We have an app running on Google App Engine with Python 2.7 runtime which 
can be assessed using Google Login, implemented using users API 
<https://cloud.google.com/appengine/docs/standard/python/users/> endpoint.

We are getting an error "Server Encountered an Error and couldn't complete 
your request. Please try again after 30 seconds" whenever user tries to 
open the web app.. 

The error is raised on App Engine side, since the 500 error happens on that 
line where this call is made 'GET https://appengine.google.com/_ah/conflogin
'.[image: enter image description here] 
<https://i.stack.imgur.com/ZK7m5.png>

This happens for both mobile(majorly) and web. It shows the same error when 
we try after the specified time.

However when we clear the browser cookies, cache, history etc etc it starts 
working. Not sure why. But we cannot users to clear all such stuffs all 
time as they might loose the information that they browsed.

We tried various cases for login(multiple login, single login, incognito 
mode) but couldn't figure the root cause of the problem.


Have anyone faced such issues before? If yes please share how you solved it.

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