Hi David,

SSO does not use Google's copy of the password at all which accounts for why
it always works.

How are you pushing password updates to Google? We're doing it as described
here using the SHA-1 as the hash function and its working fine for all
passwords.

http://code.google.com/googleapps/domain/gdata_provisioning_api_v2.0_developers_protocol.html#Create_Account_Example

Cheers,
Rob.

On Tue, Mar 22, 2011 at 2:26 PM, dmars2269 <[email protected]> wrote:

> Hi all,
> We have come across an issue where passwords with special characters are
> not synching correctly with Google Apps via our Identity Mgmt.  Normally
> this is not an issue as we use SSO (The special characters work fine via
> SSO) however the problem is when our clients try and use IMAP\POP.
> Brief run down.
> Reset password with a special character.  Able to login to Google Apps via
> SSO but unable to IMAP.
> Reset password with just alphanumeric.  Able to sign in via SSO and able to
> IMAP.
> Reset password with a special character just on Google Apps only.  Able to
> IMAP with the new password.  Also able to signin via SSO with the original
> password.
>
> The log files for the Google API call are passing the password through as
> URI encoded.  Example:  "password$" is encoded and appears as "password%24".
>
> Many thanks
> David Marshall
>
>
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