Hi Arthur,

Is the user sending requests with the Provisioning API an administrator for
the domain?
Has this user ever logged in and accepted the terms of service?
Can you show us the request you are sending?
Thanks

Claudio

On Wed, May 25, 2011 at 4:06 PM, Arthur Wiebe <[email protected]>wrote:

> Hi, on our domain (nerdsonsite.com) we have the provisioning API enabled
> but when I try to do anything with it, I get this error:
>
> ERROR: Either the user you entered is not a Google Apps Administrator or
> the Provisioning API is not enabled for your domain. Please see:
> http://www.google.com/support/a/bin/answer.py?hl=en&answer=60757
>
> Also not sure if it's related or not, but whenever I go to the Manage
> Domain dashboard (
> https://www.google.com/a/cpanel/nerdsonsite.com/Dashboard) I get a 500
> Error with these HTTP headers:
>
> HTTP/1.1 500 Internal Server Error
>
> Content-Type: text/html; charset=UTF-8
>
> Set-Cookie:
> CPH_SID=DQAAAOQAAAAv6J27IuogOkHCIOEFjhqeiWwwhslb4J_g8_GVPEpHbHF9xJ9yRMvAB_KiBRwAQk5xxB0d0hk3CBhSfgE-d2Gck9DQxM1NNSxxAtzo3jgUGpswCXfV6z048eQWOr6iT5BUlMnsoACizqGwi4CUo93cWiolKJGwu9OFR4g8cihPobLYEeHvPkv3sMCcjD0R-TYmkqChUdYqXIBebgDWJmQo7BCCMvEKEiYzsAkUz9JhIcn7aJ8LYFsxEXBlmS-x1CEA0nrq_Zhfya9-72chVEfU1EP7lV5XhF-22Wv-So_kEtKVcAa_Ha3V2hkms161rNk;Path=/a/cpanel/;Expires=Sat,
> 24-Apr-2021 16:33:05 GMT;Secure
>
> Location: https://www.google.com/a/cpanel/nerdsonsite.com/Dashboard
>
> Content-Encoding: gzip
>
> Date: Wed, 27 Apr 2011 16:33:05 GMT
>
> Expires: Wed, 27 Apr 2011 16:33:05 GMT
>
> Cache-Control: private, max-age=0
>
> X-Content-Type-Options: nosniff
>
> x-frame-options: SAMEORIGIN
>
> X-XSS-Protection: 1; mode=block
>
> Content-Length: 1307
>
> Server: GSE
>
> If I retry up to 3 times it goes through, but the first time it never
> works.
>
> Perhaps that's somehow related to the provisioning API not working as well
> I don't know.
>
> Can anyone help me with this?
>
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