Claudio,

Thank you for responding so fast.  It is really appreciated.  We have not
tried cURL but I do have some information.

1) The Python client library that we are using is 2.0.14.  We have also
tried 2.0.15 and this still does not work.
2) If we provide a 'start_username' parameter to the API call it works!
3) When we do not provide a 'start_username' parameter to the API call it
does not work.

I am thinking it has something to do with the first set of usernames that
are returned?

I will be meeting with our customers tomorrow to look at some of their
users to see if there is something special about them.

If you need anymore information please let me know.

- Dan



On Thu, Oct 27, 2011 at 5:18 PM, Claudio Cherubino <[email protected]>wrote:

> Hi Dan,
>
> Can you show us your code?
> Have you tried performing the same requests with cURL to check whether the
> problem is in the library?
> Also, which version of the Python client library are you using?
> Thanks
>
> Claudio
>
>
> On Thu, Oct 27, 2011 at 11:55 AM, Dan Lines <[email protected]> wrote:
>
>> I am using the Python Library.  I am getting this message - ApplicationError:
>> 2 The read operation timed out when trying to retrieve a page of 100 users.
>>  Never seen this before but it now happens every time.
>>
>> Anyone run into this?
>>
>> - Dan
>>
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-- 
Dan Lines
Customer Support
[email protected]
Office: 781.996.4332 ext 114
http://www.cloudlock.com

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