My company is both a Google Apps customer and also a merchant that sells
services through Google Wallet's recurring payment gateway.
We have a set of employees who can access our Google Wallet merchant
account through the web. (We only use Google Wallet as a merchant ...
individual employees don't purchase goods through Google Wallet.)
We are trying to implement central password management using the Google
Provisioning API. So a user can choose a password in one place that is
pushed to Google, pushed to our VPNs and WiFi network, etc.
Our system sets the Google Apps user password through the API, and this
works fine for email, calendaring, etc.
Unfortunately, whenever we use the Provisioning API or tools to set a
password on an account, the Google Wallet account for that user is
suspended.
When the employee tries to access the Wallet merchant UI, they see a page
that says the account was "suspended as a precautionary measure ... because
Google detected that an administrator at your organization initiated a
password reset for your email addres."
This requires a tedious reinstatement process every time it happens. The
suggested resolution to avoid this ("sign up with a personal email
address") is inappropriate for our business.
Is there any way to use the Provisioning API without breaking the Wallet
merchant UI?
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