Another update on this issue: It appears the isse only manifests itself when accessing the spreadsheet feed without supplying a specific document key. So, if I specify
https://spreadsheets.google.com/feeds/spreadsheets/private/full/somespreadsheetkey ...our application works as expected, though only that spreadsheet is visible. The rest of the API appears to be working well, however retrieving a list of available spreadsheets is important for our application in the long run. K On Aug 10, 10:26 am, kevinmmccormick <[email protected]> wrote: > Any leads on this issue? I have confirmed that this issue only occurs > for some of our users. It seems as though users that have been using > our custom application longer are affected by the problem. One > possibility I considered was some type of rate limit, but our > application is relatively lightweight, only accessing the API every > five minutes or so. > > The exact error is: > > "The remote server returned an error: (500) Internal Server Error." > "Execution of request > failed:https://spreadsheets.google.com/feeds/spreadsheets/private/full"; > > If I attempt to access this address in my browser when logged in with > my personal account, I receive the feed as expected. When logged in > with my Google Apps account, I receive a 500 error. > > K > > On Aug 9, 10:42 am, kevinmmccormick <[email protected]> wrote: > > > > > > > > > Hi Vic, > > > Thanks for the quick reply. Here's a snippet of our code: > > > SpreadsheetsService service = new SpreadsheetsService(APP_NAME); > > service.RequestFactory = factory; //factory is an instance of > > GOAuthRequestFactory. > > > SpreadsheetQuery query = new SpreadsheetQuery(); > > SpreadsheetFeed feed = (SpreadsheetFeed)service.Query(query); //throws > > GDataRequestException (Internal Server Error) > > > I have confirmed that when I log in with my personal Google account, > > this code works as expected. When I log in with my work account > > (Google Apps), the exception is thrown. The Google Apps account > > worked as of Friday, August 5, and did not work on Monday, August 8. > > > Best, > > Kevin McCormick > > > On Aug 9, 10:34 am, Vic Fryzel <[email protected]> wrote: > > > > Please confirm which request you're making that exhibits the error. > > > > -Vic > > > > On Tue, Aug 9, 2011 at 10:11 AM, kevinmmccormick > > > <[email protected]>wrote: > > > > > I just wanted to chime in with a "me too" on this one. Our > > > > application (Windows Forms, .NET) has been working well for about two > > > > weeks and then all of our users (about 6) started getting this error. > > > > Strangely, not all of our users are receiving the Internal error. > > > > > Originally, this error was intermittent, but now some users can not > > > > get back into the application at all. > > > > > To try to troubleshoot this, we converted our app to use OAuth instead > > > > of ClientLogin, but we are still getting the same issue. > > > > > k > > > > > On Jul 15, 1:41 pm, Andy Jewell <[email protected]> wrote: > > > > > Same here. Prior to a month ago, I rarely got ServiceExceptions. Now > > > > > they're common and my re-try block which tries once every second for > > > > > 10 > > > > > seconds is now failing. . .
