Hi MSH, This is a known issue that we can probably help you resolve.
This issue occurs when a users requests to Google Translate come from more than one IP address. This can happen with some proxy configurations or other network setups. When you perform a web translation, the first request is to: http://translate.google.com/translate?... which is a frameset containing two frames, a top and bottom frame. The top frame is a navigation frame, with a URL like: http://translate.google.com/translate_n?... The bottom frame is where we actually render the translated content, and for security reasons, it must be rendered on a different domain name, so the URL is: http://translate.googleusercontent.com/translate_c?... If for whatever reason your proxy or network settings cause your requests to the /translate_c path to come from a different IP than your requests to the /translate path, you will likely see the nested frame sets. So the key to fixing this is making sure that all your requests to translate.google.com and translate.googleusercontent.com, for a particular user, come from the same IP. Feel free to reply directly to me if you have specific details you want to discuss, or to put your IT people in touch with me. Cheers, Josh On Feb 19, 7:02 am, MSH wrote: > We are having an intermittent problem when using google translate from > within our enterprise network. Frequently when attempting to > translate a web page, new frames are created recursively without end. > It doesn’t matter what type of browser is used. A video of the > problem can be viewed athttp://www.screencast.com/t/NmJjZmQ0. > > I’m sure it’s something with our network setup but I don’t have much > of an idea what may cause this behavior and I’m hoping someone may > help point me in the right direction. Thanks. -- You received this message because you are subscribed to the Google Groups "General" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/google-translate-general?hl=en.
