That was it (one of the testers missed it).  Sorry for the confusion.

On Jun 9, 4:26 pm, "Eric (Google)" <[email protected]> wrote:
> Is the same behavior on /health?  Is it possible
> the user chose the wrong profile to link to and/or
> account and the notices are not showing up where
> they expect?
>
> Eric
>
> On Jun 9, 9:40 am, ArtGramlich <[email protected]> wrote:
>
>
>
> > We noticed that one of the users was not seeing updates sent from the
> > application.  The user had a valid session token (created in mid to
> > late may) and the method call completed successfully.  We had some
> > concerns and wanted to be sure that the updates were not going to the
> > wrong account.
>
> > Is it possible that this was a problem with the h9 evironment?
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