RE: [GPCG_TALK] Latest on my MD3 patient results problem

Sun, 22 Oct 2006 19:16:33 -0700

Title: Message
I took a sicky today (absolutely buggered after too many late nights at work over the last week)  and I'm at home but I believe the PM is trying to sort it out by phone
T
 

Dr FM Janse van Rensburg
BSc MBChB FRACGP FACRRM
General Practitioner
http://members.ozemail.com.au/~tvren/
Skype: thinus-v-r

 

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dr John Van Dyck
Sent: Monday, 23 October 2006 11:08 AM
To: 'General Practice Computing Group Talk'
Subject: RE: [GPCG_TALK] Latest on my MD3 patient results problem

I have never had the slightest problem with them.    In fact they pester me by ringing back all the time while I am trying to consult J

 

I have not had those problems Thinus.           Are you trying to ring them or using the email support system??

 

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Cedric Meyerowitz
Sent: Monday, 23 October 2006 10:36 AM
To: 'General Practice Computing Group Talk'
Subject: RE: [GPCG_TALK] Latest on my MD3 patient results problem

 

Obviously tech. support not interested judging by their response.  I heard that the support for MD3 is fantastic - obviously I had heard wrong.    Maybe you must ask them your money back - might wake them

 

Cedric

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Thinus van Rensburg
Sent: Monday, 23 October 2006 9:56 AM
To: [EMAIL PROTECTED]; 'Uncensored mailing list for Oz GPs'; 'General Practice Computing Group Talk'
Subject: [GPCG_TALK] Latest on my MD3 patient results problem

Are any other MD3 users out there having the same problem - I have had no response to my posting on the HCN forum and my PM is still trying to speak to support about this.

T

 

Dr FM Janse van Rensburg
BSc MBChB FRACGP FACRRM
General Practitioner
http://members.ozemail.com.au/~tvren/
Skype: thinus-v-r


 

This is a copy of a message posted to the HCN form today . 


I checked on this specific patient today - the results that I marked as "discuss" appears NOWHERE in the main "investigation result" list. If  I however click on "find patient" I can see all this patient's results - there are two results that I ticked as "discuss" and one as "no action".
 
They appear nowhere on the main results list and more importantly does NOT print out on my lists.
 
I have my practice manager phoning HCN urgently as this is VERY DANGEROUS and I am most concerned about the apparent loopholes in my system
T


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