Hi John and all, thanks for updating logs and enhancing the report! Due to a lot of other work, and the nature of this problem (being a FW issue that we'd try to alleviate using a hack in linux), I wasn't able to work the tentative hack approach yet.
The issue was "resolved" through a FW update by ASMedia, but this was only worked with a specific motherboard vendor, not as a general release. This is the problem with FW fixes...they are quite scattered and vendor-depending. So, can you John or any of the reporters try to reproduce the problem with: (a) Ubuntu 20.04, just released? (b) Ubuntu 18.04 running the current HWE kernel (5.3)? That'd be good data points. Also, if you could try Ubuntu 20.04 with latest mainline kernel (from [0]), that would be a gigantic help! Thanks in advance, Guilherme [0] https://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D ** No longer affects: linux (Ubuntu Artful) ** Changed in: linux (Ubuntu Trusty) Status: In Progress => Won't Fix -- You received this bug notification because you are a member of नेपाली भाषा समायोजकहरुको समूह, which is subscribed to Xenial. Matching subscriptions: Ubuntu 16.04 Bugs https://bugs.launchpad.net/bugs/1749961 Title: xhci_hcd: TRB DMA errors reported with ASMedia ASM1142 USB 3.1 Controller Status in linux package in Ubuntu: In Progress Status in linux source package in Trusty: Won't Fix Status in linux source package in Xenial: In Progress Status in linux source package in Bionic: In Progress Status in linux package in Debian: Confirmed Bug description: It was observed that while trying to use a 4K USB webcam connected to USB port provided by ASMedia ASM1142 USB 3.1 Controller, the webcam does not work and kernel log shows the following messages: [431.928016] xhci_hcd 0000:12:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 [431.928021] xhci_hcd 0000:12:00.0: Looking for event-dma 0000003f3330e020 trb-start 0000003f3330e000 trb-end 0000003f3330e000 seg-start 0000003f3330e000 seg-end 0000003f3330eff0 [431.928024] xhci_hcd 0000:12:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 [431.928026] xhci_hcd 0000:12:00.0: Looking for event-dma 0000003f3330e030 trb-start 0000003f3330e000 trb-end 0000003f3330e000 seg-start 0000003f3330e000 seg-end 0000003f3330eff0 [431.928027] xhci_hcd 0000:12:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 [431.928029] xhci_hcd 0000:12:00.0: Looking for event-dma 0000003f3330e050 trb-start 0000003f3330e000 trb-end 0000003f3330e000 seg-start 0000003f3330e000 seg-end 0000003f3330eff0 [431.928386] xhci_hcd 0000:12:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 A similar issue was already reported on Launchpad: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1667750 The fix to this issue seems to be the following patch: https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/commit/?id=9da5a109 Tests in our scenario with this patch proved still broken. Our next approach is to modify the patch a bit and re-test. This LP will be used to document our progress in the investigation. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1749961/+subscriptions _______________________________________________ Mailing list: https://launchpad.net/~group.of.nepali.translators Post to : group.of.nepali.translators@lists.launchpad.net Unsubscribe : https://launchpad.net/~group.of.nepali.translators More help : https://help.launchpad.net/ListHelp