SRU Template added. For backport planning I'll add B/F/G since the solution on't help Xenial and that really is old enough by now to have more people complain about this issue there to make it super-important.
** Also affects: pollinate (Ubuntu Xenial) Importance: Undecided Status: New ** Also affects: pollinate (Ubuntu Bionic) Importance: Undecided Status: New ** Also affects: pollinate (Ubuntu Groovy) Importance: Undecided Status: New ** Also affects: pollinate (Ubuntu Focal) Importance: Undecided Status: New ** Changed in: pollinate (Ubuntu Xenial) Status: New => Won't Fix ** Changed in: pollinate (Ubuntu Bionic) Status: New => Triaged ** Changed in: pollinate (Ubuntu Focal) Status: New => Triaged ** Changed in: pollinate (Ubuntu Groovy) Status: New => Triaged -- You received this bug notification because you are a member of नेपाली भाषा समायोजकहरुको समूह, which is subscribed to Xenial. Matching subscriptions: Ubuntu 16.04 Bugs https://bugs.launchpad.net/bugs/1848923 Title: pollinate.service fails to start: ERROR: should execute as the [pollinate] user -- missing CacheDirectory= Status in pollinate package in Ubuntu: In Progress Status in pollinate source package in Xenial: Won't Fix Status in pollinate source package in Bionic: Triaged Status in pollinate source package in Focal: Triaged Status in pollinate source package in Groovy: Triaged Bug description: [Impact] * /var/cache is expected to be able to be cleared for a reboot without drawbacks. But the directory of pollinate is a classic cache, yet it only is created in postinst. That leads to the service failing on reboot after the path was cleared. For example the cockpit images are affected by that * The Fix for that is to instruct systemd to (if needed) create that path under the same permissions. [Test Case] * sudo rm -rf /var/cache/pollinate * sudo reboot * systemctl status pollinate Without the fix it will fail to start missing the directory (but complaining about a wrong user). With the fix it works as systemd recreates that directory if needed. [Where problems could occur] * We modify the service file, so issues would be around the /var/cache/pollinate creation/usage or the start/stop/restart of the service. [Other Info] * the postinst bits doeing the mkdir are not removed to easen backport to e.g. Xenial where this systemd feature does not exist. ---- In a standard Ubuntu 19.10 cloud image install, pollinate fails to start: ● pollinate.service - Pollinate to seed the pseudo random number generator Loaded: loaded (/lib/systemd/system/pollinate.service; enabled; vendor preset: enabled) Active: failed (Result: exit-code) since Sun 2019-10-20 12:17:10 EEST; 3 months 4 days ago Docs: https://launchpad.net/pollinate Main PID: 665 (code=exited, status=1/FAILURE) Oct 20 12:17:10 ubuntu systemd[1]: Starting Pollinate to seed the pseudo random number generator... Oct 20 12:17:10 ubuntu pollinate[708]: ERROR: should execute as the [pollinate] user Oct 20 12:17:10 ubuntu systemd[1]: pollinate.service: Main process exited, code=exited, status=1/FAILURE Oct 20 12:17:10 ubuntu systemd[1]: pollinate.service: Failed with result 'exit-code'. Oct 20 12:17:10 ubuntu systemd[1]: Failed to start Pollinate to seed the pseudo random number generator. The user does exist: # id pollinate uid=110(pollinate) gid=1(daemon) groups=1(daemon) and the unit has "User=pollinate" This happens outside of systemd as well: # sudo -u pollinate /usr/bin/pollinate <13>Jan 24 09:31:05 pollinate[21456]: ERROR: should execute as the [pollinate] user set -x shows why: + [ ! -w /var/cache/pollinate ] + error should execute as the [pollinate] user This directory doesn't exist. So (1) this is a bad error message, and (2) pollinate.service is missing "CacheDirectory=pollinate". When adding that, it works. pollinate 4.33-2ubuntu1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pollinate/+bug/1848923/+subscriptions _______________________________________________ Mailing list: https://launchpad.net/~group.of.nepali.translators Post to : group.of.nepali.translators@lists.launchpad.net Unsubscribe : https://launchpad.net/~group.of.nepali.translators More help : https://help.launchpad.net/ListHelp