Does the installer launch in your dock and then immediately disappear? If so
then something is crashing. This isn't UI.

Confirm that theory first and let's go from there.

Chris

On Thu, Jun 23, 2011 at 6:51 AM, Bebo <[email protected]> wrote:

> First, a note in my defense. I'm not a total moron. I use software
> installers all the time, and almost never have a problem of any kind.
> But the Growl installer, well... that's a different story.
>
> Every time I get a Notification that a new version of Growl is
> available, I make the same mistake. I download the installer package,
> launch it, and proceed to click on the large "button" that's labeled
> (in multiple languages) "Double-click to Install." And then... nothing
> happens.
>
> The Problem: There actually IS NOT a single large "button" at the top
> of the interface -- though the design makes it LOOK LIKE there is.
>
> More specifically, the design makes it look like one could click
> anywhere inside the white border of the aforementioned "button" --
> when in reality, only a small part of that artwork (the icon and/or
> the icons "name," on the far left side of the "button") is a clickable
> "zone."
>
> This could easily be fixed by one of the following changes:
>
> 1. Making the entire area "clickable."
> 2. Inserting the word "ICON," as in "Double-click ICON to Install"
> 3. Adding an arrow that points to the icon, indicating upon WHAT you
> must "double-click"
>
> Thoughts?
>
> VERSION DETAILS:
> Version number in Growl's About tab: 1.2.2
> Version number of Mac OS X in About this Mac (in the  [Apple] menu):
> 10.6.7
> Version number of Safari: 5.0.5 (6533.21.1)
>
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