On 22 Jul 2012, at 02:14, Michael Torrie wrote:

> 
> I consider web-based forums to be the scourge of the internet.
> 

Curiously, that's exactly how I feel about mailing lists.  Mailing lists work 
well as long as the volume of traffic is relatively low.  They probably also 
work well if you're a dedicated user who's willing to install and configure an 
email client that supports them.  But once they start becoming busy, mailing 
lists become a turn-off for the average user who doesn't want that level of 
sophistication and doesn't need to be involved in most of the discussions.

Taking myself as an example...  during the past 3 years I've probably signed up 
to 30 mailing lists.  Today, only 3 of those subscriptions are still active.  
I've unsubscribed from the other 27.

Conversely, I've never unsubscribed from a web forum.  There are plenty of 
forums that I use only rarely - but I've never unsubscribed from one.  I still 
feel a connection to the relevant community, even if I rarely use it.  But I 
don't feel any connection at all to a community once I've unsubscribed from its 
mailing list.

So if the aim is to make users feel more engaged / more connected, I don't 
believe that mailing lists are helpful.  In fact, if that's what you're trying 
to achieve I'd go as far as saying that mailing lists are actually a hindrance. 
 Whilst they can (and do) build a strong sense of community between developers 
and the more dedicated users, the high volume of traffic (which often isn't of 
much interest to the more casual user) makes them feel irrelevant and excluded. 
 That's been my experience anyway.

John
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