*Help Desk Support*

*Location Raleigh NC*

*Duration 6 months*



Seeking a short term (approx. 6 month) contractor to desktop support
services for the replacement of outdated computers, printers and any other
peripherals throughout North Carolina. This is associated with multiple
projects including Driver’s License Central Issuance, Domain migration, XP
upgrade and others. Checklists and procedural instructions will be provided
when applicable. Candidate will be required to ensure user data and profiles
are saved and restored to new computers and reimages along with the
installation of all peripheral devices, associated network connections, and
printers. This includes inventory loading, unloading, tagging, documentation
and any other tasks associated with inventory control. Candidate will be
required to install any additional software provided for specific users.



*Required:*
• Proficient knowledge of Microsoft Windows 2000 and XP
• Knowledge of Microsoft Office 2003 and hard drive imaging processes
• Experience with imaging COTS applications
• Ability to manage tasks and meet schedules
• Good organizational and communication skills, written and oral
• Excellent customer service and teamwork skills

*Preferred:
*• Experience with Trend Micro Anti Virus
• Experience with SAP
• Experience with a Adobe Acrobat, Bentley Microstation, Oracle Client
• Experience working in Government/State agency environment



*Candidate Must:*
• Have transportation and valid insurance.
• Have a valid North Carolina Driver’s license.
• Have the ability to transport equipment (our client will not be
responsible for damaged equipment during transport or damages to vehicles,
vendor equipment, or personnel).
• Be physically able to lift and move equipment weighing up to 50 lbs.
• Be willing to work overtime if required.
• Submit to approved criminal/credit background check at vendor''s expense,
(Employment is contingent upon satisfactory outcome.)
• Sign our client's Non-Disclosure Agreement, Ethics Policy, Statement of
Understanding regarding use of computers & Information Technology resources,
& Internet & E-Mail Policy & Procedures.
- our client does not reimburse for commuting expenses or relocation
expenses., (Parking/travel expenses to/from main site & within Raleigh area
to be in hourly rate).
- Reimbursement for expenses for work outside of main site in accordance
with our client's travel policy.

* *

**Regards,

*Prakash Solanki*

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