Hi,

zimoun <zimon.touto...@gmail.com> skribis:

> On Fri, 15 May 2020 at 12:20, Ricardo Wurmus <rek...@elephly.net> wrote:
>
>>   General help using GNU software: <http://www.gnu.org/gethelp/>
>
> I have never read this.  It is not welcoming for newcomers, IMHO.
>
> First sentence: "The Free Software Foundation does not provide
> technical support." I give up.
> Second paragraph: RTFM! Well, click, click again, I give up.
> Third: Lengthy explanations... about bug report. I give up.
> Fourth: After scrolling, click, click again, I give up.
> Or click to IRC, #guix is not mentioned, I give up.
>
> If someone reaches the help they needs by this mean, they is my hero! :-)

This is harsh, maybe unnecessarily so, but still a very valid criticism
of that page.  I guess that page was created with good intentions, but
it’s pretty much useless indeed.  :-/

Probably we should work on the GNU side to make that page more useful,
but we should also definitely print the relevant Guix URL.

Ludo’.

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