Hi, I can also reproduce this. I keep hidden and system files visible in every folder on my computer and can verify that the folders don't always delete and there are no hidden or system files present. Actually, the last time this happened, I was trying to delete a line-in recording I had made on the Book Sense internal storage. The individual file would not delete until I pulled the battery. Recording settings were MP3 stereo and 44.1. So the problem doesn't seen to be limited to just folders.
Cheryl I'd give up chocolate, but I'm no quitter. Sent from my phone. -original message- Subject: Re: [GW-Booksense] a folder does not delete on the flashdisk of the BookSense xt From: Louis <[email protected]> Date: 10/12/2009 6:58 PM On 10/12/09, Raul A. Gallegos <[email protected]> wrote: > Hello. What methods did you use to verify there were no hidden or system > files in the folder? If you use the right method and there were really > no files or folders with the system or hidden attribute set, then we > need to explore this further because currently that's the only reason > why the BookSense would not delete a folder when not connected to a PC. > > Many thanks. > > On 10/10/2009 7:11 PM, Louis wrote: >> HI folks. In an email to the list earlier in the week Raul said that a >> folder still remains on the flashdisk after it is deleted because it >> has hidden files in it that the BookSense can't read so the only way >> to delete the folder is with a computer. Personally I've deleted >> folders with daisy NLS books and they still remain on the flashdisk >> after deletion. I would then reset or delete with a PC but then the >> problem would occur again. I know for a fact that the folder is empty >> because I checked before I deleted it with my computer. My suggestion >> to GW Micro is reguardless of whether the folder in question has >> hidden files or not the BookSense will delete it. This problem of a >> folder remaining on my BookSense has only occured on the flashdisk and >> not on the sd card. Have any of you experienced this? Thanks. >> >> Louis > > > -- > Raul A. Gallegos > GW Micro Technical Support Team > Voice 260-489-3671, Fax 260-489-2608 > Web http://www.gwmicro.com > HI Raul. I varified the folder did not have any hidden files that the BookSense can't read by connecting it to my pc. I then went into the folder in question and sure enough it was empty. Another time when a folder remained on the flashdisk after deletion I took out the battery then reinserted it after 30 seconds. After that the folder deleted but eventually this happened again. On the old unit that I sent back this problem occured as welll. I think that I'm not the only one with this problem so I hope it can be resolved soon. Thanks. Louis
