Raul, I am posting my reply to the Booksense list as well, as I believe this is relevant to both lists.
First, regarding my comments on the Bluetooth issues with the Booksense, I am simply going by what I have read from many users who have experienced problems. I myself have never tried to pair the device with a Bluetooth headset, so I cannot speak from personal experience. Second, your comments regarding GW Micro's role with the Booksense were a real eye-opener for me. I was under the impression, along with many others, that the Booksense was designed, created, and brought to market by GW Micro, and that HIMS Co was simply who GW Micro selected to manufacturer the physical hardware of the device. I believe that most everyone else is under this same impression, as having listened to almost every podcast out there and having read many documents on the Booksense, I never saw it mentioned that HIMS is the true designer of the Booksense. It appears from your comments that GW Micro is nothing more than the lead US distributer of the device, which means GW Micro only has input into the device features, but you don't write the software, you don't have responsibility for the product, and all the technology, software, and product features are owned and decided on by HIMS. I think that GW Micro should make this very clear, as then people would not blame GW Micro for all the various problems users have experienced with the Booksense to date. You need to explain that your role is just a reseller of the device; you didn't create it, and you don't control when and how the issues are fixed or addressed. All you do is pass on suggestions and problems users experience onto HIMS, but it is they who are ultimately responsible for implementing everything. GW Micro simply sells the device in the USA, and there are other companies who do the same in other countries. Finally, coming at it from the other side of the coin, it should be HIMS who is receiving the credit from users for all the great features and good aspects of the Booksense, not GW Micro. Just my $.02; I think this would put GW Micro in a much better position. As it stands right now, I think the great majority of Booksense users are looking to GW Micro to fix issues, implement new features, as well as believing the product manager of the Booksense is a GW Micro employee, when it is now clear it is HIMS who has product management responsibility. Suleyman http://twitter.com/hllf ----- Original Message ----- From: "Raul A. Gallegos" <[email protected]> To: <[email protected]> Sent: Sunday, November 15, 2009 6:52 PM Subject: Re: [Vrstream] Victor Reader Stream and Bluetooth headsets Oh boy, here we go again, *sigh*. That's interesting because I've found just the opposite. I use Bluetooth all the time with the BookSense and the only annoyance I really have with it is that sometimes in daisy books, I have to press the play button a second time. It's as if the BookSense didn't see the first press and it only happens when Bluetooth is active. Other than that, other issues which people are reporting Bluetooth has comes from Bluetooth itself, not specific to the BookSense. Also remember that even though GW Micro sells the BookSEnse in the U.S., the BookSense is sold in other parts of the world and is not manufactured by GW Micro, nor does GW Micro have the final say in any release dates. Many thanks. If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list andyour message is related to GW Micro or the BookSense, then please consider sending your message to [email protected] so the entire list will receive it. If you wish to unsubscribe from this list, send a message to [email protected] and include leave gw-booksense in the body of the message.
