Greetings all: I received my Booksense at the NFB convention in early July. Until last Wednesday, November 11, I have used it exclusively for all of my reading needs. I love its form factor. I love its navigation structure. I love the fact that it has a clock. I love its text to speech voices. However, I have simply been too frustrated by other issues to continue using the device. I shall name them here. 1. The device will not keep its place in any NLS book. If I load an NLS book, navigate to a chapter heading, read for a few minutes and then subsequently close that book, when I open the book again, I am always taken back to the beginning of the book, and this is frustrating. Certainly, I can find my place, but this behavior should not be. 2. Suppose I am reading an NLS book, and I turn the device off. Now, I turn it back on, and press "play" to start listening to the book. What often happens is you get this incredible machine gun noise. You can correct the problem by changing the navigation level, but again, this should not be. 3. My Booksense will never save bookmarks. 4. My Booksense is not honoring headings in Audible books. The reason I finally gave up on the unit is that I downloaded "Under the Dome" from Audible last week, and when the Booksense kept taking me back to the beginning of a part of the book, I'd simply had enough. I truly love this device, but until the firmware update is released, I will use the Stream, because it always holds my place, and it honors Audible headings. There is only so much frustration I can deal with, but I sincerely hope that these problems are addressed in the new firmware, and when that firmware is released, I'll update my machine as soon as I can. The trouble is, the Booksense used to keep its place in NLS books, why it no longer does is a mystery to me. I even reinstalled the firmware that came out in August, just to make sure. I have done more than one reset, even the reset where you depress the reset button and hold down the number 4 key. At this point in time, unless someone has a great need to use the device to read computer generated text, I cannot recommend this unit at all. I hope that with the next firmware update that I will be forced to change my mind. Thank you all.
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