Have you tried to use the online support?  I used this successfully a
couple of years ago to resolve a weird problem with windows update.

on Wednesday 12/17/2008 jesse([email protected]) wrote
 > Hi guys.  I read but figured that giving it a day or so, things would clear 
 > up on the windowsupdate site.  Oh mama was I wrong! 
 > 
 >    Tonight, I still got the same error messages as mentioned yesterday and 
 > the steps offered to rectify the problem were as old as they were useless.  
 > Has anyone actually spoken and-or heard as to when the windowsupdate issue 
 > might be resolved?  I know its not a Win-Eyes thing persay but it effects us 
 > all, even if we could see. 
 > Jesse
 > 
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-- 
Your life is like a penny.  You're going to lose it.  The question is:
How do
you spend it?

         John Covici
         [email protected]

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