I guess i did not mean that every page is usable as is, When using a mobile version or vituralizing the site also might work Using tools like web visum and other capture tools, also helps with difacult pages. Sorry if i offended any of you. ----- Original Message ----- From: "Chris Tekell" <[email protected]> To: "Sunshine" <[email protected]>; "Don H" <[email protected]>; "Pat Ferguson" <[email protected]>; "Chris Belle" <[email protected]> Cc: <[email protected]> Sent: Monday, August 23, 2010 4:07 PM Subject: Re: Window-Eyes and e-bay count down
I've enjoyed reading many of your contributions to the list, but I think you don't realize that you are the one who started something here. Basically, whether you intended to or not, with the combin of these two posts, you just told everyone on the list who has encountered problems that they are not internet savvy and don't know anything about what they are talking about. As I said, I don't know what your motivation was, but the result was rather insulting. I've been using computers for nearly 30 years and have been using Window Eyes off and on for around 13 or 14 years. I have indeed encountered problems, I have also found GW Micro to be more receptive to fixing them once confirmed and the cause is pinned down than certain other litigious competitors. The point is that just because you haven't encountered any problems doesn't mean there aren't any. Also, what you might brush off as a mild inconvenience or what you might not even notice as an inconvenience may prove to be a large problem to another user. I don't believe the previous poster was implying you had no internet savvy, he was stating that you hadn't encountered any of the problem sites. If you never encountered being jumped out of edit boxes back into browse mode and moved to the top of a page that is great for you. That problem is now solved for every page I use, but it was there. If you haven't had problems selecting options like size and color of items at sites like Amazon, that is great. I've been able to do it with most items, but the way to do it is extremely clumsy and frustrating and so I consider it a problem. If you have not had sites try to redirect you and have not been able to access the 'Allow' button without closing and restarting Window Eyes, that is great for you, but I have to do this every time I use my pay phrase to order quickly at Amazon and I consider that a problem. I have encountered sites where buttons don't work in Firefox, but work in IE, but they work fine in Firefox if WE is shut down and a sighted person uses the mouse to click the button. See the checkout process at Meritline for that one, though I haven't shopped there in a while, so they might have changed the cart and fixed it by now. What I am saying and what previous posters are saying is that no matter how much knowledge you have about browsing the internet, you haven't experienced it all and if you haven't run into any of the problems then it is great and wonderful for you, but it is not grounds to pronounce that WE is absolutely problem free and that all who experience problems are either exaggerating, lying, or just don't know what they are doing. Again, I don't know what your motivation was, but you came across as quite insulting and that is why you got the reaction you got. Then you got hostile to the reaction and seemed surprised that people got upset when you called them ignorant and/or stupid. Maybe you didn't mean to make those implications about everyone on the list who has experienced problems, but they were implicit in the statement without some sort of context given to allow that others might have legitimate problems. This response is not meant to be hostile or to state that I believe that the most negative interpretation was your actual intent. I'm a live and let live poster and try to avoid getting into hairballs on the lists and boards I am on, but I am one of the people who has encountered problems and still have a list that I hope GW Micro is able to address as time goes by. I think that WE is superior to other products as a whole, but there are still things they need to work on and things that are problems for WE that are not problems for System Access or even Jaws. The difference I see with GW over the other big competitor is that they listen to their users and are proactive about getting in touch with software companies and websites once a problem has been pointed out. Regards, Chris At 02:11 PM 8/23/2010, Sunshine wrote: >i am an internet savie person so yes i sure have let it go please cause i >know what i am talking about. > >----- Original Message ----- >From: "Chris Belle" <[email protected]> >To: "Sunshine" <[email protected]>; "Don H" <[email protected]>; >"Pat >Ferguson" <[email protected]> >Cc: <[email protected]> >Sent: Monday, August 23, 2010 2:57 PM >Subject: Re: Window-Eyes and e-bay count down > > >Then you ain't done a lot on the web 'grin'. > >At 01:45 PM 8/23/2010, Sunshine wrote: > >pat, never in my life have i had a problem on any web site using window > >eyes > >none what so ever. > > > >----- Original Message ----- > >From: "Pat Ferguson" <[email protected]> > >To: "Don H" <[email protected]> > >Cc: <[email protected]> > >Sent: Monday, August 23, 2010 11:37 AM > >Subject: Re: Window-Eyes and e-bay count down > > > > > >It's time they fix that problem. > > > >I have problems on a lot of web sites because of their brouse mode, > >and I choose to use System Access, when things don't work right with > >the loving Window-Eyes. > > > >It's very frustrating. > > > >Pat Ferguson > > > > > >At 09:59 AM 8/23/2010, you wrote: > > >GW has said two years ago that their browse mode was broke. They > > >chose to add scripting to WE rather than fix browse mode. > > > > > >On 8/23/2010 9:55 AM, Pat Ferguson wrote: > > >>Hi Everyone, > > >> > > >>Okay, regarding eBay. > > >> > > >>There are some parts of their web site that are not accessible with > > >>Window-Eyes. GW Micro knows about it, but they said they can't produce > > >>the problem, unless they have access to the place where I was going, > > >>which was the Power Seller College web site. > > >> > > >>Now, in all honesty, I will tell you that it is accessible with System > > >>Access and JAWS. > > >> > > >>Gw Micro really needs to fix this problem. All the buttons read, > > >>correctly with System access, and with JAWS. > > >> > > >>There was a demo of eBay and JAWS on the NFB national conference this > > >>year. Someone was buying something on eBay. > > >> > > >>There is another blindness company who is a Power seller on ebay, and > > >>they are the Navada School for the Blind, in Navada. > > >> > > >>We are taking the Power Seller College course, which BTW is way too > > >>expensive, and I have to use System Access > > >>, to access the Power Seller College web site. > > >> > > >>GW Micro is going to have to fix this problem. The folks at PSC talked > > >>to them. > > >> > > >>Now, I'm going to ask all you Window-Eyes users something. Has anyone > > >>here taken the Power Seller College course from eBay? If so, I would > > >>like to talk to you. It's a very hard course, and I'mnot sure if all > > >>their software is accessible, as Vernon has been using it, however > > >>I've > > >>not installed it yet. > > >> > > >>Thanks much. > > >> > > >>Regards, > > >> > > >>Pat Ferguson > > >>At 05:21 PM 8/21/2010, you wrote: > > >> > > >>>Hi, I have just installed the beta of e-bay count down and was > > >>>wondering if anybody has used this before? The buttons are not > > >>>labeled > > >>>and was wondering if somebody could write a script for it where the > > >>>buttons are labeled. I am also going to contact e-bay to ask them if > > >>>they can label them, it is a great tool to keep track of things you > > >>>want to buy. Thank you for listening! > > >>> > > >>>Juan Gonzalez > > >>>[email protected] <mailto:[email protected]> > > >>>(847) 637-7064 > > >>> > > >>> > > >>> > > >>>If you reply to this message it will be delivered to the original > > >>>sender > > >>>only. If your reply would benefit others on the list and your message > > >>>is > > >>>related to GW Micro, then please consider sending your message to > > >>>[email protected] so the entire list will receive it. > > >>> > > >>>GW-Info messages are archived at > > >>> > > >>>http://www.gwmicro.com/gwinfo. You can manage your list subscription > > >>>at > > >>> > > >>>http://www.gwmicro.com/listserv. > > >> > > >>If you reply to this message it will be delivered to the original > > >>sender only. If your reply would benefit others on the list and > > >>your message is related to GW Micro, then please consider sending > > >>your message to [email protected] so the entire list will receive > > >>it. > > >> > > >>GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You > > >>can manage your list subscription at http://www.gwmicro.com/listserv. > >If you reply to this message it will be delivered to the original sender > >only. 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