Deduction: turn them all off, then on again one by one until you find the one causing the problem.

Aaron

On 3/17/2011 2:49 PM, Juan Gonzalez wrote:
I tried that and the problem seems to be fixed with the crashes. so how do I determine which add on is causing the problem?
*From:* jim grimsby Jr. <mailto:[email protected]>
*Sent:* Thursday, March 17, 2011 1:23 PM
*To:* Juan Gonzalez <mailto:[email protected]>
*Subject:* Re: internet explorer 9 crashing all of the time
hi,  have you tried turning off all add ons in internet explorer 9?
Jim Grimsby JR.
Skype name: Jim.Grimsby
Skype number: 909-498-4711.
E-mail: [email protected]
Twitter: Jgrimsby
*From:* Juan Gonzalez <mailto:[email protected]>
*Sent:* Thursday, March 17, 2011 11:04 AM
*To:* [email protected] <mailto:[email protected]> ; GW-Micro <mailto:[email protected]>
*Subject:* Re: internet explorer 9 crashing all of the time
I just tried it without window eyes and yes it still crashes. so I am guessing it has something to do with my computer. can you let me know what I can do to fix this or who do I have to talk to? I have also enabled compatibility mode for all sites and this does not fix the problem. thanks.
*From:* Aaron Smith <mailto:[email protected]>
*Sent:* Thursday, March 17, 2011 12:58 PM
*Cc:* GW-Micro <mailto:[email protected]>
*Subject:* Re: internet explorer 9 crashing all of the time
Can you have someone try this without Window-Eyes, and see if you have the same problem?

Thanks,

Aaron

On 3/17/2011 12:58 PM, Juan Gonzalez wrote:
all I do is go to paypal.com and wait for it to load, once window-eyes is going to tell me the information on the page a dialog box comes up saying that internet explorer has stop working and to close the program. once I do this internet explorer closes and then restarts and crashes again. when it crashes I have no speech from window-eyes until I click on the crash dialog and select close program with the mouse. I get this every time I go to pay pal and other websites but pay pal is the only one that I can see this crash all of the time. I am not sure if it is window-eyes related but maybe you can tell if it is or not.
*From:* Aaron Smith <mailto:[email protected]>
*Sent:* Thursday, March 17, 2011 11:51 AM
*Cc:* GW-Micro <mailto:[email protected]>
*Subject:* Re: internet explorer 9 crashing all of the time
Can you provide any detail about the crashes you're getting?

Aaron

On 3/17/2011 12:47 PM, Juan Gonzalez wrote:
for those who have taking the challenge of installing internet explorer 9 do you see many crashes? I get them like every other website I visit. one website that I know for sure crashes when I visit is pay pal and I cannot figure out why. can somebody let me know if this is a problem with the new internet explorer or something with my computer. sorry for the off topic post.

--
Aaron Smith
Web Development * App Development * Product Support Specialist
GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
260-489-3671 * gwmicro.com

To insure that you receive proper support, please include all past
correspondence (where applicable), and any relevant information
pertinent to your situation when submitting a problem report to the GW
Micro Technical Support Team.

--
Aaron Smith
Web Development * App Development * Product Support Specialist
GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
260-489-3671 * gwmicro.com

To insure that you receive proper support, please include all past
correspondence (where applicable), and any relevant information
pertinent to your situation when submitting a problem report to the GW
Micro Technical Support Team.

--
Aaron Smith
Web Development * App Development * Product Support Specialist
GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
260-489-3671 * gwmicro.com

To insure that you receive proper support, please include all past
correspondence (where applicable), and any relevant information
pertinent to your situation when submitting a problem report to the GW
Micro Technical Support Team.


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