Mike,

when I come across web sites where a button or a link appears to do nothing,
after I press spacebar or enter on it, I redraw the screen, and then re-read
it.  I often find it has changed, instead of going to a completely new page,
but if you don't redraw the screen WE doesn't usually see the change.

try this to see if it helps.

also, is it possible to go back to IE8?  I think that was more accessible,
especially when you use the mouse pointer to try and manually click or right
click something.

hth,

Chip
 

-----Original Message-----
From: Michael Massey [mailto:[email protected]] 
Sent: Saturday, May 21, 2011 10:30 PM
To: [email protected]
Subject: Difficulties With Walmart.com/credit Web Site

Hi.  I am having difficulties with the following site:
www.walmart.com/credit, particularly making a predated payment.  Here are
the steps I am following.  

I enter www.walmart.com/credit in the run box under Windows 7 and am using I
e 9.  After the main page opens, I press the insert-tab keys to focus the
links list.  I press the letter m approximately 20 times to reach a link to
manage account and pay bills.  Sometimes that link doesn't always take me to
the page of 17 links, however, sorry I can't remember the number of
headings.  Anyway, I find a link that says sign in now.  I click on that
link.  The page opens where I enter my password.  I get the opportunity to
enter my user I d before I click the sign in now button.   After I enter my
password  I am taken to a page where I press m to open a make a payment
link.   After that I check the radio button to enter a different amount
other than the preselected amounts.  I come across a read only edit box
which is today's date.  Below the edit box is a button that says click here
to change the date.  When I press enter on the button nothing happens.  When
I try to left mouse click the button or use the context key to open the
page, I am taken to a page which is different from where I make or enter
payments or change the date.  How do I solve this problem?   Thanks.  

Mike M. 
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