John,
In this case, a screen shot would help us diagnose what might be causing
this to happen. Follow the steps described at
http://www.gwmicro.com/kb1000, and send it to [email protected].
Thanks,
Steve
On 6/23/2011 11:08 AM, Farley, John [OS-IE] wrote:
Hi Steve,
The Outlook message list window is maximized, I use Autosizer on this PC
to do that. as you did ask the question, I also checked and it is
maximised.
Setting focus to the line in question and re-freshing the screen made no
difference to the behaviour.
Thanks.
Regards, John.
John Farley
***********************************************************************
-----Original Message-----
From: Stephen Clower [mailto:[email protected]]
Sent: 23 June 2011 15:52
To: Farley, John [OS-IE]
Cc: [email protected]
Subject: Re: WE 7.5.1 Outlook 2007 Labelling Graphics
John,
is the Outlook message list window maximized? Also, what happens if you
focus the message with the attachment, press Insert-Backslash to redraw
the screen, and search for the graphic again?
Regards,
Steve
On 6/23/2011 10:38 AM, Farley, John [OS-IE] wrote:
Using Windows XP fully patched.
Office2007 fully patched.
Window-Eyes 7.5.1
I have loaded the new factory set for Office 2007.
There are some missing graphic descriptions on the new set file for
Outlook 2007, which were present before.
The "meeting" graphic description was missing.
I was able to label this one in the usual way.
I now have a problem with the "attachment" graphic.
When, in Braille, I look at the e-mail line with the graphic on it,
the
graphic symbol shows with a space on either side of it.
Then, when I use<insert<<numpad>7 and 9 to navigate to the graphic the
spaces have been removed;
I can get to the field after the graphic symbol, the sender of the
e-mail, and the interpreted label preceding the graphic symbol, the
"read" graphic,, but cannot "land" on the graphic for the attachment
itself.
Any help please?
Thanks.
Regards, John.
John Farley - Downstream Applications
Service Delivery Manager
Phone : +44 (0) 1442 227731 Fax : +44 (0) 1442 227601
Mobile : +44 (0) 7785 928755 Support: +44 (0) 1442 227777
E-Mail: [email protected]
Wipro, Hemel One, Boundary Way,
Hemel Hempstead, Herts. HP2 7YU UK
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--
Stephen Clower
Product support specialist
GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
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