To be clear, is this the OVI Suite or PC Suite which is not working? If
so, I can't get past the initial screen which prompts to connect a
phone. For the sake of expediency, I would appreciate exact version
numbers of software, and steps to perform common tasks so I can better
analyze the problem.
Thanks,
Steve
On 8/4/2011 11:19 AM, David wrote:
Just for your info. Far as I can see, you don't need a Nokia phone, to
have the PC Suite installed. It is quite easily downloadable from the
net, and it installs without any Nokia phone connected. You even should
be able to move around most of the features, without ever being close to
a Nokia phone. Soon as you install the software, and open it the first
time, you see the trouble. WE goes more or less silent. If you have the
hour to look at it, I strongly recommend you try installing the suite,
for just a moment, and see what you can get from it.
Another question, which might seem silly, but then you know how little I
understood your reply:
Since you seem to be aware the problem, and I get it has something to do
with WE expecting certain behavior from MSAA, which it does not get,
then a natural question would be: Is there a chance - in later versions
- to have WE holding features to switch between the two different
approaches you mentioned? That it normally dos what it is doing as per
date, but then also have a chance (by a hotkey or something), to switch
to the other 'mode'?
----- Original Message ----- From: "Stephen Clower" <[email protected]>
To: "chris hallsworth" <[email protected]>
Cc: "Christo de Klerk" <[email protected]>; "gwmicro"
<[email protected]>
Sent: Wednesday, August 03, 2011 8:13 PM
Subject: Re: Could someone from GW Micro shed some light on this, please?
Greetings,
Mirror hooks have nothing whatsoever to do with the issue being
described. The problem essentially is that many applications do not
implement MSAA correctly. Therefore, on the programming side of
things, we assume all programs are guilty until proven innocent. Other
products do not take this approach. Sometimes it's good, but at others
it can be disastrous. QT-based software falls under the guilty
category, at least for now.
I wrote the QT Support app to hook into the MSAA support which was
made available in the accessible QT widgets. As QT development has
been more-or-less stagnant for the past few years, the approach I
created worked well for the majority of QT-based software. I can't say
what the issue is with PC Suite as 1) I don't have this program and 2)
nobody here owns a Nokia phone with which to test.
Just to be clear on the matter, I, personally, have been the developer
of QT Support. It began as my own project prior to my employment with
GW Micro, and it is still an after-hours endeavor. If someone has a
Nokia phone they don't want and would like me to find out why
precisely PC Suite is having issues with QT Support, then by all means
contact me off list to make arrangements. Otherwise, I will update the
app when ample time is available for me to do so.
Regards,
Steve
On 8/3/2011 1:53 PM, chris hallsworth wrote:
I wonder if the mirror Driver/Video Intercept has anything to do with
this? NVDA uses display hooks to communicate with applications directly
writing to the screen, rather than mirror drivers or video interception.
Chris Hallsworth
Sent from Thunderbird
On 03/08/2011 18:31, Christo de Klerk wrote:
Hello
Some time ago I reported that Window-Eyes 7.5 broke the
accessibility of
Nokia PC Suite 7 and made it unusable. Steve Clower went to a lot of
trouble to try and help, updating the QT Support app and sending me new
versions to try, but we never got PC Suite working again.
Now yesterday, just for the hell of it, I tried the free opposition,
NVDA, and it worked perfectly with PC Suite, no accessibility issues at
all.
Yesterday I installed an application called Tapin Radio on my Netbook.
Nothing spoke, but it looked like an application built with QT Widgets,
so I installed the QT Support app and it now works perfectly. Again,
this program worked with NVDA out of the box, no accessibility issues.
My question now is: Why does Window-Eyes have trouble with these issues
and at least for Tapin radio need QT Support for it to work, while both
work perfectly with the free screen reader? One would have expected the
free program to have issues, not the commercial one. Surely GW Micro is
missing something here. I think this is more than a little strange.
When
I want to use PC Suite, I have to stop Window-Eyes and then use a
freebee to access PC Suite. That is a crazy situation. Is there some
explanation for this?
I honestly hope this is something GW Micro will attend to. Surely the
commercial program should be at least as good as the free one and
then a
whole lot better.
Kind regards
Christo
If you reply to this message it will be delivered to the original
sender
only. If your reply would benefit others on the list and your
message is
related to GW Micro, then please consider sending your message to
[email protected] so the entire list will receive it.
GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can
manage your list subscription at http://www.gwmicro.com/listserv.
If you reply to this message it will be delivered to the original sender
only. If your reply would benefit others on the list and your message is
related to GW Micro, then please consider sending your message to
[email protected] so the entire list will receive it.
GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can
manage your list subscription at http://www.gwmicro.com/listserv.
--
Stephen Clower
Product support specialist
GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
260-489-3671 * gwmicro.com
If you reply to this message it will be delivered to the original
sender only. If your reply would benefit others on the list and your
message is related to GW Micro, then please consider sending your
message to [email protected] so the entire list will receive it.
GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You
can manage your list subscription at http://www.gwmicro.com/listserv.
--
Stephen Clower
Product support specialist
GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
260-489-3671 * gwmicro.com
If you reply to this message it will be delivered to the original sender only.
If your reply would benefit others on the list and your message is related to
GW Micro, then please consider sending your message to [email protected] so
the entire list will receive it.
GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage
your list subscription at http://www.gwmicro.com/listserv.
