Michael,
Unfortunately, no. This is a known problem that many people experience
who use on-board sound cards from companies like Realtech. The drivers,
for whatever reason, are quite unstable and sometimes crash outright.
Since Window-Eyes also happens to be using the card to output its
speech, it can seem like this is something being caused by the screen
reader. However, this issue is beyond our control and must be fixed by
whomever makes your sound card. I would suggest going to the
manufacturer's website and installing the latest driver package they
have available. While it may not fix the problem, it may mitigate the
chances of it happening again.
Regards,
Steve
On 10/8/2011 12:53 AM, Michael Fridey wrote:
Hi guys I have just had window eyes 7.51 make me lose all sound on my computer
with win 7.
My wife can see and she said a message came up saying the gw micro tool kit app
had an error and stoped my sound card.
So i got her to un install the tool kit app but still now sound no window start
up sound ither.
So if I get her to un install win eyes and re install it will it fix my problem.
cheers Michael.If you reply to this message it will be delivered to the
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--
Stephen Clower
Product support specialist
GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
260-489-3671 * gwmicro.com
If you reply to this message it will be delivered to the original sender only.
If your reply would benefit others on the list and your message is related to
GW Micro, then please consider sending your message to [email protected] so
the entire list will receive it.
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