Hello List members. Has anyone found a source within Audible to whom to complain about problems accessing the library?
When I raised the more general problem of Audible and Window-eyes some months ago, the feedback was that the problem is Audible's to solve. Just tried again today to see if there is any progress and no joy. Like all retailers, Audible happily takes the money but if blind people cannot easily access what we have bought, (a fact which only comes to light after the purchase) then we must surely have some rights to either get refunds or to expect a solution. However: knowing that Gw Micro is well aware of the difficulties - is there any progress at GW's end, or is there a code of silence about future enhancements? Thanks. Vaughan.' If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv.
