Hello Mike,
It sounds like you might have a more serious problem at hand.
Specifically, a virus or similar malicious application has done
something to your computer. If possible, I would suggest using the
rescue disk to save all of your important data to another hard drive,
reformat the existing system drive, and reinstall Windows. Before
copying anything back to the machine you will want to run an in-depth
virus scanner to be doubly certain that the offending badware has been
removed.
Regards and good luck,
Steve
On 5/22/2012 4:04 AM, Mike wrote:
> Hello Stephen
>
> Re our email exchanges of a couple of weeks ago about strange bleeps
> from inside my computer.
>
> On Sunday 13th I clicked on a doc file, with the same result. I.e the
> machine bleeped and then froze. I couldn't do anything with it and
> eventually had to hard boot. The machine hasn't booted since. A sighted
> friend tells me the following message appears almost immediately after
> switching on:
>
> Windows cannot find the file "windows/system32/config/system
>
> That is all that is visible.
>
> I have tried booting from a Windows 7 recovery disk and have made some
> progress but don't know which file I am searching for. When my friend
> tries clicking on different files within the directory we get the
message:
>
> "this file does not contain information about your hardware".
>
> Any suggestions please? If not, the loan of a large hammer would be
> appreciated.
>
> Mike.
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--
Stephen Clower
Product support specialist & App Development
GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
260-489-3671 * gwmicro.com
If you reply to this message it will be delivered to the original sender only.
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