Greetings,
If you are using one of the first Window-Eyes 7.5 discs which were
shipped out last March, the Visual C++ 2010 runtime may not have been
installed. If this is the case, open D:\wineyes\runtime in Windows
Explorer (where D: indicates your CD drive). If you are on a 32-bit
computer, install vcredist_x86 (2010).exe. If this is a 64-bit computer,
run vcredist_x64 (2010).exe instead. Once done, the new copy of
Window-Eyes will run as expected.
Regards,
Steve
On 8/4/2012 8:30 AM, brian parker wrote:
hi list, i have a problem. i have two computers, one old, and one not
so old. this morning, i tried to upgrade wineyes7.2 to 7.5 in my newer
computer. i was doing this by installing 7.5 on top of 7.2
i got a message saying that the installation could not be done, as i
need some dll file, and hadn't got it. this wouldn't have mattered, if
i had been left with 7.2 working. unfortunately, it wasn't working. my
machine now refuses to talk to me, consequently i can't go to control
panel, and unstall the wineyes that is there. it seems that there is
nothing i can do, without sighted assistance. i am only sending this
message, to ask if anyone else has had this trouble. another problem.
i tried to find out which version of wineyes i have on my old machine.
when i press control back slash, instead of getting wineyes, and
alting to help, i get the wineyes folders. i mean such as scree,
keyboard, verbosity, and so forth. how can i get out of this, and
reach help. if anyone has any comments, and can offer any help, i
would be glad to hear from you. brian.
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--
--
Stephen Clower
Product support specialist & App Development
GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
260-489-3671 * gwmicro.com
If you reply to this message it will be delivered to the original sender only.
If your reply would benefit others on the list and your message is related to
GW Micro, then please consider sending your message to [email protected] so
the entire list will receive it.
GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage
your list subscription at http://www.gwmicro.com/listserv.
