Hello all

I have just got a new Lenovo laptop running Windows 7 (64 bit). I have installed the latest beta of Window-Eyes 8 on it and all is working fine, except that the laptop would not install Windows updates. It told me there are some 65 updates, it downloaded them and installed them and requested a reboot. After the reboot it came up with a message after a while saying that it was unable to install the Windows update and had to roll back again. I went through this cycle an untolled number of times. Eventually I uninstalled Window-Eyes and used NVDA and tried the updates again and (would you believe it?) they installed perfectly. I have now reinstalled Window-Eyes, but really, I cannot uninstall Window-Eyes every time there are Windows updates and reinstall it again after the updates. I may add that the Window-Eyes version is Everlock protected. I don't know if that might have anything to do with this. I am not experiencing this problem on my 32 bit Windows 7 desktop.

Is this a known issue and is there some more convenient work-around other than uninstalling and reinstalling Window-Eyes?

I am hoping for some good advice from the GW Micro sages.

Kind regards

Christo
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