That's when you just have to send an email to your I T people and let them handle it.
From: Vaughan Dodd [mailto:[email protected]] Sent: Thursday, February 14, 2013 3:32 PM To: '[email protected]'; '[email protected]' Subject: RE: Window-eyes and Corporate Security Vic: I think in summary that all of the points you've raised here apply. What is lacking for me is the administrative authority to fix things quickly when problems occur. We resorted after a 24 hour delay (just because people are busy) to an emergency uninstall of Window-eyes, a clean install of version 8, and so far - stability has improved. But: making changes seems fraught with risk. Thanks for the summary. Vaughan. < /font> From: [email protected]<mailto:[email protected]> [mailto:[email protected]]<mailto:[mailto:[email protected]]> Sent: Friday, 15 February 20 13 4:53 a.m. To: [email protected]<mailto:[email protected]> Subject: RE: Window-eyes and Corporate Security It is difficult to answer questions regarding corporate environments. There are many ways they can be set up depending on what your IT team likes to do. For example some companies like to disable scripts which has an impact on MS Office. It also may affect the WE scripts written in Visual Basic. There are also companies that use policies to determine how little or how much one can do on their own. These are often more difficult to manage for individuals, b ut it still is possible. For example we had it set up for all users here to have Quick View Plus installed if it was not on a PC. Quick View Plus is not accessible and I was not included in the group object that kept installing this utility after I removed it. Fortunately being part of the network operating systems engineering team I have the ability to allow my work station to install and remove what I need or cannot use. I do not work in the area that manages our firewall. This affects how We scripts are updated. Now I need to download each one individually then install it myself. There are also sites that are blocked for everyone here. They might be DropBox or web mail sites for example. Vic ________________________________ From: Vaughan Dodd [mailto:[email protected]]<mailto:[mailto:[email protected]]> Sent: Wednesday, February 13, 2013 3:19 PM To: '[email protected]' Subject: Window-eyes and Corporate Security Hi all. I am hoping that my question is as clear as it can be: I am of the opinion that my work's internal computer security systems are causing Window-eyes to operate erratically, and I wonder if there is somewhere a summary of the components of Window-eyes which need to be able to access software resources unencumbered by corporate security systems. Apps do not install correctly; I have problems making changes to Office options to improve performance of Word and Excel in Office 2010, and Internet Explorer v9cannot be customised to take advantage of accessibility features.. Outlook halts at random. Excel crashed yesterday when I wanted to use a pull-down menu. Unlike the other examples - it now looks as if my corporate profile copy of Excel is corrupt. in general, whenever I want to make changes, or when a failure occurs, I need to wait for a support analyst with administration rights. One of the first steps is for the analyst to restore my user profile, and this often means a reinstall of window-eyes, braille display drivers etc, and doesn't in the longer term improve stability. I am running Windows Seven (I think Enterprise), Window-eyes v8. My colleague uses Jaws and I know that she has instability issues as well, which might be influenced by corporate security. Finally: I do not believe that I should by default blame Window-'eyes, but it does need an optimum en vironment in order to work correctly. My Excel example: Window-eyes does not crash, but I think that the failure may be related to Window-eyes components. Thanks. 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