Mike,

For the best reading experience, we recommend enabling message virtualization (which will let you read emails in Browse Mode). To do this:

1.  Open Outlook.
2.  Open the Window-Eyes control panel.
3. Go to Apps/Outlook Enhance/Add-in Settings, and press Enter on "Enable message virtualization."

If you are prompted to download missing Office components, go ahead and do that. If you see nothing regarding missing components, then you can now go back to Outlook and read messages as you could in Outlook 2003 and earlier.

Regards,
Steve


On 3/19/2013 6:43 PM, Mike Bernard wrote:
Hello fellow window-Eyes users:
I've just successfully configured Outlook 2010 to send and receive my aol email! the only problem is, when I open a message, I find that I can not read the text of the message with the standard upside down (T) arrows. However, I can read it with the numpad ones. Is there anything I can do to fix it so that Outlook will allow me to navigate the body of an email with the standard cursor arrows? or is this just one of those querky things that we can do nothing about. Thanks in advance.
Mike
Rochester, NY.
P.S. When I first entered Outlook 2010, I followed some simple on-screen instructions, and the computer connected to a server of some sort, at least that's what the message on the screen said, So, it looks like everything was done automatically.

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Stephen Clower
Product support specialist & App Development
GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
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